Assistant Community Manager
Long Beach, CA
City
Long BeachState
CaliforniaJob Location
OCC 110 Pathways ApartmentsPosition Type
RegularThe Assistant Community Manager is responsible for all phases of the community's operations and objectives, and to lead in that capacity in the absence of the Community Manager and is expected to interpret and consistently implement the policies and procedures of the company, providing a quality living environment for residents, and establishing a positive and productive working relationship with the staff. The Assistant Community Manager reports to the Sr. Community Manager or Community Manager.
Key responsibilities of the Assistant Community Manager include, but are not limited to the following:
- Oversees, in conjunction with the Community Manager, day-to-day financials, sales, marketing, maintenance, and administrative operations of the community
- Completes accounting responsibilities including revenue management, collections, and timely processing of Deposit Accounting
- Maintains the highest level of customer service for prospects, residents, vendors, and corporate departments
- Consistently leads by example, monitoring tasks performed by staff, delegates work and provides performance coaching when necessary
- Compliance with company standards as defined in the Human Resources Policy Manual, Operations Playbook and applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, and EEOC
Qualifications:
- High school diploma or equivalent preferred, some college preferred
- Two to five years industry experience preferred or related experience
- Two years bookkeeping or related experience
- Proven ability to supervise staff of two or more associates
- Solid sales, marketing and customer service experience
- Knowledge of budgets and financial statements and ability to work within budgeted guidelines
- Proven organizational and time management skills
- Ability to read and write English; speak English and understand spoken English
- Ability to utilize a personal smart device for apps related to property operations and communication
- Proficient understanding of the Microsoft suite, property management software preferred
Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.
The salary range for this position is $22.60 - $31.73 per hour. New hires generally start between $22.60 - $27.40 per hour. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.This role is also eligible to participate in Essex’s discretionary Annual Bonus program that is commensurate with the level of the position.Commission – based role - $100 per new move-in lease.