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Acclaim Companies

Floating Assistant Manager - Bay Area

Menlo Park, CA

Job Description: 

  • Assist property managers with day-to-day operations across various multifamily properties.

· Provide exceptional customer service to residents, prospective tenants, and vendors.

· Coordinate leasing activities, including conducting property tours, processing applications, and executing lease agreements.

· Assist in the marketing and advertising of available units to attract prospective tenants.

· Maintain accurate resident records, including leases, renewals, and move-ins/move-outs.

· Conduct regular property inspections to ensure compliance with safety and maintenance standards.

· Assist with rent collection, invoice processing, reporting and budget management.

· Respond promptly to resident inquiries, concerns, and maintenance requests.

· Collaborate with maintenance staff to address property maintenance issues in a timely manner.

· Support property managers in implementing resident retention strategies and community events.

· Maintain up-to-date knowledge of market trends, competitors, and regulatory requirements.


· California Certified Resident Manager License or willingness to obtain one within a specified timeframe.

· High school diploma or equivalent. Some college coursework in business, real estate, or a related field is a plus.

· Minimum of 2-3 years of experience in property management or a related field.

· Previous experience in an assistant manager or similar role, demonstrating the ability to handle various aspects of property management.

· Proficiency in Microsoft Office Suite and property management software (e.g., Entrata, Yardi).

· Understanding of financial concepts, budgeting, and basic accounting principles.

· Strong customer service skills with the ability to interact professionally with residents, prospects, and vendors.

· Experience handling resident inquiries, complaints, and requests in a timely and efficient manner.

· Effective written and verbal communication skills for clear and concise interaction with team members, residents, and property management leadership.

· Ability to adapt to different property management processes, procedures, and team dynamics across various locations.

· Flexibility to work non-traditional hours, including weekends

· Strong organizational and multitasking abilities to handle responsibilities across multiple properties simultaneously.

· Ability to collaborate with property managers, leasing teams, maintenance staff, and other stakeholders to achieve common goals.

· Demonstrated problem-solving skills to address on-site issues independently and make sound decisions.

· Adherence to high ethical standards and integrity in all interactions, ensuring compliance with industry regulations and ethical guidelines.

· Eagerness to learn and grow within the property management field, with a commitment to ongoing professional development.

· Understanding of the local rental market, demographics, and community dynamics.

· Proactive mindset with the ability to take initiative in resolving issues and contributing to the overall success of the property management team.

· Dependable and punctual, with a commitment to meeting deadlines and completing tasks accurately.

· Strong interpersonal skills, fostering positive relationships with residents and team members.

· Understanding of fair housing laws and regulations.

· Valid driver's license and reliable transportation, as travel between properties is required.


· Competitive salary commensurate with experience.

· Health, dental, and vision insurance options.

· 401(k) retirement savings plan with company match.

· Paid time off and holidays.

· Professional development and training opportunities.

· Employee discounts on housing rentals (where applicable).

· Flexible schedule

Join our team and embark on a rewarding career in multifamily property management! Apply today to become our next Floating Assistant Manager and make a positive impact on our communities.

Jobs like this are also known as:
Assistant Business Manager Assistant Community Director Assistant Community Manager Assistant Property Manager
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