Community Manager

City

Richmond

State

California

Job Location

SFO 127 San Marcos

Position Type

Regular

The Community Manager is responsible for all aspects of the community’s operations and objectives. They are accountable for: operating the property budget with the primary objective of increasing the Net Operating Income (NOI) by meeting or exceeding budget for revenue and expense independently; maintaining the physical asset; providing a quality living environment for residents; and establishing a positive and productive working relationship with the staff. This position reports to the Regional Portfolio Manager or Area Manager.

Key responsibilities of this position include, but are not limited to the following:
- Oversees the day-to-day financial, sales, marketing, maintenance, and administrative operations of the community
- Effectively manages personnel throughout their employment lifecycle, i.e., selection through separation. This includes candidate selection, career planning and development, accountability and performance management, and recognition
- Manage expenses closely and within budget, communicate any overages in advance, actively pursue expense savings.
- Maintains the highest level of customer service for prospects, residents, vendors, and corporate departments
- Manages financial performance and remains current on market conditions
- Pursue revenue via additional opportunities through other income audits; actively participate in rate setting for new leases and renewals ensuring we are maximizing rental income.
- Compliance with company standards as defined in the Human Resources Policy Manual, Operations Playbook and applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, and EEOC

Qualifications:
- High school diploma or equivalent preferred, some college preferred
- Property management certification strongly preferred
- Two to five years property management experience preferred or related management experience
- Proven ability to supervise staff of two or more associates
- Solid sales, marketing and customer service experience
- Knowledge of budgets and financial statements and ability to work within budgeted guidelines
- Proven organizational and time management skills
- Ability to read and write English; speak English and understand spoken English
- Ability to utilize a personal smart device for apps related to property operations and communication
- Proficient understanding of the Microsoft suite, property management software preferred

All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our Sunday property operations office closures, 10 paid holidays, and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.

Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.

The salary range for this position is $68,000.00 - $95,000.00 per year. New hires generally start between $68,000.00 - $81,000.00 per year. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.

This role is also eligible to participate in Essex’s discretionary Annual Bonus program that is commensurate with the level of the position.Commission – based role - $100 per new move-in lease.