Maintenance Supervisor - Multiple Sites

Job Summary: The Maintenance Supervisor supervises maintenance staff to provide building tenants with a well-maintained environment by performing maintenance repairs and custodial care in areas including but not limited to plumbing, carpentry and mechanical systems. This position involves extensive interaction with on-site staff and tenants, as well as vendors and contractors. Provide direction, support, and training to maintenance and custodial staff, including assisting on the completion of work orders.

Portfolios: St. Claire, Tenderloin Family Housing, 1005 Powell, 227 Bay, 990 Pacific, and Small Sites (490 units total)

Status: Full-time, Exempt, Regular

Location: San Francisco neighborhoods

Hours: Monday through Friday, general business hours and on-call for emergencies

Salary: $74,100 - $78,000 annually; Comprehensive benefits

The Organization: A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 36 affordable housing buildings serving over 4.500 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.

What You Will Do

• Meet with Property Managers to coordinate work schedules and assignments
• Review all work orders for completeness and accuracy
• Assign and review all building repairs by responding to problems such as, but not limited to: boiler malfunctions, water leaks, sprinkler set-offs, clogged drains or pipes, broken light fixtures, etc.
• Determine the scope of all maintenance projects and evaluate the need for outside vendors
• Secure bids for rehab and maintenance work in compliance with regulatory procedures
• Respond to exigent regulatory health and safety inspection violations
• Responsible for planning, preparing and executing your buildings’ Preventative Maintenance Plan
• Set-up key and lock systems
• Assist Property Manager with daily/weekly inspection of the common areas for safety hazards or code violations
• Responsible for keeping accurate inventory of all tools and equipment
• Record all serial numbers of tenant appliances according to appropriate regulatory procedures
• Assist Facilities Manager in compiling the Maintenance budgets for the buildings
• Keep maintenance work area in orderly condition
• Turn around tenant units in compliance with Property Management Procedures

Supervisory Duties:

• Train staff on all safety policies and procedures and making sure staff are performing their duties in accordance with safe working practices
• Assess and assign work orders to appropriate staff, including offering training or assistance to complete the task if necessary
• Write and conduct performance reviews for maintenance and custodial staff
• Develop work goals for staff supervised
• Responsible for the recruitment, interview, and selection for directly supervised position vacancies
• Ensure staff knows and follows safe work practices and policies
• Order maintenance supplies

What You Bring

• Ability to troubleshoot and prioritize work
• Capacity to work independently and exercise own judgment
• Knowledge of OSHA and CAL/OSHA and other safety and health code violations
• Rudimentary knowledge of all applicable building codes and ability to recognize building code violations
• Basic computer skills
• Good problem-solving skills
• Flexibility to adjust to changing situations and work conditions
• Ability to work with people of diverse economic, social and ethnic backgrounds
• Good verbal and written communication skills

Education and Experience (Minimum Qualifications)

• Five (5) years of prior experience in maintenance field
• Four (4) years advanced experience in plumbing, carpentry, painting, electrical and mechanical systems
• Basic English and computer skills

Preferred Qualifications

• Bilingual in English and Chinese
• Prior experience with housing or nonprofit organizations
• Familiarity with diverse neighborhoods
• Ability to read blue prints and other construction drawings
• Ability to use maintenance function of property management software
• Maintenance and construction training classes, licenses, and certificates