District Manager (8912)

Explore a career at EAH Housing.

Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today.

What we offer.

We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility. We believe in work / life balance. 15 days of vacation per year (which increases based on years of service) 10 paid sick days per year 12 paid holidays We take care of our employees. Competitive Salaries  403b Retirement Plan with 5% company match Go 365 Wellness Program Free Employee Medical Insurance Affordable Dental & Vision Insurance Flexible Spending Account EAP – Mental Health, Financial and Legal Services $1,500 Employee Referral Program EAH Academy, an in-house training program

Position is for a full time District Manager to work at EAH Corporate in San Rafael, CA. The District Manager is responsible for direct supervision of on-site staff as Resident Manager for a particular property or properties. Two years of affordable housing multi site experience or experience in communicating with and reporting to regulatory agencies (i.e., HUD, TCAC, RHCP), partners, ownership boards, and senior management is desired. Must have valid driver’s license, DMV clearance and have access to reliable vehicle with own auto insurance. Must have REL or obtain one within 9 months of hire. Salary range: $64,480 - $97,760 per year; hiring range for new employees is generally $64,480 - $81,120 per year, DOE.

COMPANY OVERVIEW

Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai’i, and plays a leadership role in local, regional, and national housing advocacy efforts.

EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our www.eahhousing.org to learn more about us, our culture, and how we strive to maintain excellence in everything we do.

For immediate consideration please apply to requisition DISTR003027  on our website at www.eahhousing.org/careers

POSITION OVERVIEW

Responsible for direct supervision of on-site staff as Resident Manager for a particular property or properties, including the review, explanation, and reporting of financial reports to the Regional Property Supervisor, partners, and outside agencies.  Assists Regional Property Supervisor in overseeing the physical, operational, and social aspects of a portfolio of properties. Develops and ensures adherence to operating procedures and reports and recommends appropriate policies that support EAH’s strategic direction and plans. Understands and supports EAH’s mission and core values.

RESPONSIBILITIES

Property Management

• Collects rents, makes bank deposits, prepares, and submits an accurate rent roll in a timely manner.
• Uses site computer software to accurately enter all relevant transactions as described in the REM Policies and Procedures and follows back up and transmission schedules.
• Verifies incomes and complies with HUD, Tax Credit or other regulations regarding income certifications and other documentation/correspondence. Completes annual and interim re-certifications in a timely manner. Conducts annual unit inspections at time of resident re-certification.
• Ensures security of all files and records.
• Maintains a waiting list, markets units and screens applicants for vacancies according to appropriate guidelines.
• Prepares and processes leases, security deposit agreements, inspections, and other forms for incoming residents. Conducts inspections for outgoing residents and prepares final closing statements.
• Supervises on-site staff with input from the Regional Property Supervisor on pay changes, counseling, and performance evaluations.
• Maintains regular office hours and assumes primary responsibility for tenant-management relations.
• Processes evictions with assistance from Supervisor.
• Assists with the preparation of budgets, common area reconciliations, and calculation of tenant charges.
• Regularly processes all invoices and submits to Accounting for payment.
• For HUD properties, ensures submission of vouchers by the 10th of the month.
• Walks the grounds daily with site inspection report, making sure that everything on the property is clean and in good order.
• Assists Regional Property Supervisor in developing specifications and obtaining bids from vendors/contractors to ensure quality work at reasonable cost.
• Purchases supplies not to exceed amount on employee contract without prior written approval of Regional Property Supervisor.
• Responsible for determining, tracking, and administering capital improvements and replacement programs, preventive maintenance, and capital improvement programs under the direction of the Regional Property Supervisor

Portfolio Administration

Fiscal Management

Physical Management (in conjunction with Facilities Coordinator)

Communication and financial reporting to management, regulatory agencies, partners, ownership boards and fee managed owners.

• Maintains confidentiality of resident, applicant, and or employee information
• Attends mandatory trainings and as needed board, and other community meetings.
• Actively participates in EAH’s Injury and Illness Prevention Plan.
• Regular attendance and predictable.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Supervises Resident Managers and other on-site personnel.

• Orients new employees to position.
• Trains staff on emergency procedures and employee safety.
• Approves timesheets and time-off requests.
• Recommends pay and completes timely status changes.
• Sets and oversee employee work schedules.
• Provides performance feedback to employees, including coaching, counseling, and disciplining.
• Conducts regular meetings for discussions, problem solving, encouraging, and training.

QUALIFICATIONS

 High school diploma or equivalent. Three years of Property Management experience.

OTHER REQUIREMENTS

• Must have valid driver’s license and DMV clearance.
• Must have access to reliable vehicle and maintain own auto insurance in accordance with EAH minimum requirements.
• Must have current Real Estate license or get one within 6 months of starting position.

DESIRABLE ADDITIONAL QUALIFICATIONS

• Two years of affordable housing multiple site experience
• Experience in communicating with and reporting to regulatory agencies (i.e., HUD, TCAC, RHCP), partners, ownership boards, and senior management.

CRIMINAL BACKGROUND CHECK REQUIREMENTS

EAH Housing conducts criminal background checks on all