SR. Leasing Specialist
Los Angeles, CA
As a Sr. Leasing Specialist, you will serve as a seasoned sales professional with demonstrated success. You will provide leadership and mentoring to Leasing Specialist, promoting a positive work environment that encourages collaboration and teamwork. The ideal candidate will have an outgoing and driven personality, as well as an entrepreneurial mindset.
Customer Service:
- Provide a memorable leasing experience for prospective residents through completing creative and personalized tours.
- Travel from the Leasing Concierge Center to the client’s preferred communities to showcase all properties daily
- Create a sense of community and an outstanding living experience for new residents
- Assists with all prospect inquiries including application process, tour coordination, lease administration, and approval process to ensure the new resident has the best move-in experience attainable.
- Works closely with the Client Operations Manager to ensure the leasing team is providing a seamless tour and move-in experience at the company’s highest standards
Sales and Marketing:
- Maintains a working knowledge of all community features and benefits and ensures these are showcased during the sales process with all prospects
- Demonstrates a sense of urgency when making appointments for future residents to visit our communities
- Continuously reach out to potential residents with tailored updates - from the ideal floorplan they’ve had in mind to the lifestyle in the neighborhood
- Creates a pipeline of prospects by ensuring all leads are followed up and addressed daily
- Adheres to sales and occupancy goals, and service standards by consistently delivering a strong closing ratio
- Shop competitive properties and stays up to date with the competitive market
- Develops and maintains Reputation Management and Marketing Activities
Operations:
- Maintains a fundamental working knowledge of all lease documentation and resident guide policies and procedures (e.g., Fair Housing guidelines, renter’s insurance policy, lease forms, agreements, etc.
- Able to communicate leasing qualifications to prospective residents
- Follow company hospitality standards by ensuring the 'model' apartments and target apartments are ready for the show
- Organize prospect and leasing files
- Input resident and other pertinent information into the company accounting system
Leadership:
- Identifying market trends to increase future occupancy and provide recommendations to the Leasing Manager
- Train and collaborate with Leasing Specialist to identify and solve any leasing issues that arise
- Assist the Leasing Specialist with file compliance for approval and second closing deals.
- Responsible for shopping competitive properties and performing a bi-weekly market survey
- Organize weekly leasing and traffic reports for Leasing Manager and Regional Sales Manager.
- Responsible for leading weekend sales huddles.
- Responsible for sending nightly Activity Report for the Leasing Concierge Center.
- Additional job duties and responsibilities as needed.
Must Haves:
- Desire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment
- Personable, positive, team-oriented mindset
- Strong communication
- Ability to multitask, work independently, and manage competing requests and priorities
- 3-5 years of practical experience in sales required
- Knowledge of Fair Housing preferred
- Must pass background and drug test screening
PHYSICAL REQUIREMENTS:
- Frequently move/traverse, ascend/descend stairs in/around apartment homes and communities
- Constantly positions self to bend, stoop, reach, and lift
- Occasionally lift/move/carry up to 25 lbs. with/without assistance
- Frequently lift/move/carry 10 lbs
- Ability to remain in a stationary position for extended periods of time.
- Must have a valid California driver’s license & car insurance
- Must have a personal vehicle for business use
SCHEDULE HOURS:
- Must be available to work on weekends
- Shift schedule 9 am-6 pm and/or 10 am- 7 pm
- 40 Hour weekly commitment required
Salary Range: $25.00-$28.00 per hour, D.O.E.
****For consideration submit your resume to: leasers2023@gmail.com