Rutherford Management Company
Assistant Manager/Leasing Consultant
Santa Cruz, CA
JOB DESCRIPTION
We are seeking a driven individual with experience and confidence in administration, leasing (sales), and quality customer service. Rutherford offers an excellent opportunity for growth and innovation. We are looking for someone eager to bring their strengths to the table and take their career to the next level with our support.
This role is responsible for supporting the management team in maximizing income through occupancy management, leasing support, and top-notch customer service. This position is responsible for providing quality customer service and support for all operations providing a quality living environment to each residential apartment community. This role will also responsible for posting rent payments, managing delinquency, and collections, as well as processing invoices and general office administration.
Essential Functions:
- Maintain occupancy goals as defined by the operating budget and management plan, by successfully leasing apartments, qualifying potential residents, verifying applications, performing credit investigations, and creating all associated documentation accompanying the rental agreements in a timely and accurate fashion for the Property Manager's approval.
- Acquaint new residents with leasing documentation, the property rules, and policies to ensure resident satisfaction on move-in
- Prepare weekly and monthly reports to the Management team. Play an active role in pricing recommendations based on customer feedback, traffic reports, and market trends.
- Responsible for drafting ads and marketing materials to present
- Responsible for taking a proactive role in resident satisfaction and high-quality customer service.
- Responsible for maintaining the properties using curb appeal strategies as well as consistently looking for new and creative ways to present quality to the properties.
Competitive Salary DOE
Leasing bonuses
Housing incentives offered
Full benefits and PTO offered
Job Type: Full-time
Salary: $18.00 - $21.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
Schedule:
- Monday to Friday
Experience:
- Customer service: 2 years (Preferred)
- Property management: 1 year (Preferred)
Work Location: One location