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Star Management

Community Property Manager

Westminster, CA

*Position summary

This position will be the focal point of the management and interaction with the residents at our 131-space manufactured home community in Westminster. The property includes amenities such as a clubhouse, swimming pool, laundry rooms and a car wash area.

*Company overview

Founded in 1958, Star’s Mission Statement is: We provide superior service to manufactured home communities, maximizing value of the properties that we are entrusted to serve. The Star Companies is a family-owned and operated firm specializing in the manufactured housing industry. With communities throughout California, Colorado, Idaho and Nevada, we provide value in housing and integrity in service.

*Company Core Values

  • Transparency
  • Inspired
  • Disciplined
  • Accountable
  • Results Oriented

 *Position Performance Objectives 

  • Rent collection: post to Rent Manager, bank checks via check scanner
  • Accept Applications for Residency, participate in processing of applications, conduct lease signings
  • Prepare Resale Inspection notices
  • Perform regular inspections, investigate and resolve tenant complaints
  • Prepare 14-day notices
  • Prepare Rule Violation notices
  • Review Home Improvement Project applications
  • Contract for maintenance services and provide oversight of vendors
  • Schedule and supervise repairs in common area building, park-owned homes, and landscape
  • Manage and maintain community safety by interpreting and applying occupancy policies and procedures, establish and enforce precautionary policies and procedures; respond to emergencies
  • Work with Regional Property Manager to forecast projects, define scopes of work, obtain bids, write up purchase orders
  • Represent the community as the local liaison for existing residents, prospective residents, vendors and government officials

*Key Competencies

  • Mobile home park property management experience
  • Must live on site in provided housing
  • Possess strong leadership skills and organizational skills
  • Be a self-starter, work with little or no supervision, while being part of the management team
  • Have experience with capital expenditure projects and vendor/contractor oversight
  • Keep up to date on the CA Mobilehome Residency Law and Title 25
  • Deal tactfully with personnel, residents, family members, visitors, and the general public
  • Speak, write and understand English to communicate with supervisors, employees, residents, and families
  • Possess good judgment, have common sense, prioritize multiple tasks, meet deadlines and create value through service for our residents while moving the community in a positive direction
  • Be computer literate in Rent Manager or Yardi, Excel, Word, Outlook, etc.
  • Possess excellent Interpersonal and Customer Service Skills
  • Possess a valid Driver License, reliable transportation, and automobile insurance

*Physical Requirements

  • Has the ability to work at the park’s community office in front of a computer screen/typing approximately 80% of a typical working day;
  • Has the ability to walk the community for extended periods of time;
  • Has the ability to bend, reach and lift boxes and office supplies up to 30 pounds.

*Experience Requirements

  • 2-3 years’ property management experience
  • AA degree, minimum
  • WMA MCM certificate
  • ARM Certificate
  • Bilingual in English and Vietnamese helpful
  • Some maintenance experience

*What we offer

  • Medical, Dental, Vision Insurance
  • 401(k)
  • Vacation Accrual, accrual begins immediately
  • Paid holidays

Compensation: $32,000 to -$37,500 annually plus housing and utility compensation

Location: Westminster 92683

If this position caught your eye, apply now online.

Benefits provided
401K Match 401K Plan Dental Insurance Health Insurance Optical Insurance Paid Vacations
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