Community Property Manager
Westminster, CA
*Position summary
This position will be the focal point of the management and interaction with the residents at our 131-space manufactured home community in Westminster. The property includes amenities such as a clubhouse, swimming pool, laundry rooms and a car wash area.
*Company overview
Founded in 1958, Star’s Mission Statement is: We provide superior service to manufactured home communities, maximizing value of the properties that we are entrusted to serve. The Star Companies is a family-owned and operated firm specializing in the manufactured housing industry. With communities throughout California, Colorado, Idaho and Nevada, we provide value in housing and integrity in service.
*Company Core Values
- Transparency
- Inspired
- Disciplined
- Accountable
- Results Oriented
*Position Performance Objectives
- Rent collection: post to Rent Manager, bank checks via check scanner
- Accept Applications for Residency, participate in processing of applications, conduct lease signings
- Prepare Resale Inspection notices
- Perform regular inspections, investigate and resolve tenant complaints
- Prepare 14-day notices
- Prepare Rule Violation notices
- Review Home Improvement Project applications
- Contract for maintenance services and provide oversight of vendors
- Schedule and supervise repairs in common area building, park-owned homes, and landscape
- Manage and maintain community safety by interpreting and applying occupancy policies and procedures, establish and enforce precautionary policies and procedures; respond to emergencies
- Work with Regional Property Manager to forecast projects, define scopes of work, obtain bids, write up purchase orders
- Represent the community as the local liaison for existing residents, prospective residents, vendors and government officials
*Key Competencies
- Mobile home park property management experience
- Must live on site in provided housing
- Possess strong leadership skills and organizational skills
- Be a self-starter, work with little or no supervision, while being part of the management team
- Have experience with capital expenditure projects and vendor/contractor oversight
- Keep up to date on the CA Mobilehome Residency Law and Title 25
- Deal tactfully with personnel, residents, family members, visitors, and the general public
- Speak, write and understand English to communicate with supervisors, employees, residents, and families
- Possess good judgment, have common sense, prioritize multiple tasks, meet deadlines and create value through service for our residents while moving the community in a positive direction
- Be computer literate in Rent Manager or Yardi, Excel, Word, Outlook, etc.
- Possess excellent Interpersonal and Customer Service Skills
- Possess a valid Driver License, reliable transportation, and automobile insurance
*Physical Requirements
- Has the ability to work at the park’s community office in front of a computer screen/typing approximately 80% of a typical working day;
- Has the ability to walk the community for extended periods of time;
- Has the ability to bend, reach and lift boxes and office supplies up to 30 pounds.
*Experience Requirements
- 2-3 years’ property management experience
- AA degree, minimum
- WMA MCM certificate
- ARM Certificate
- Bilingual in English and Vietnamese helpful
- Some maintenance experience
*What we offer
- Medical, Dental, Vision Insurance
- 401(k)
- Vacation Accrual, accrual begins immediately
- Paid holidays
Compensation: $32,000 to -$37,500 annually plus housing and utility compensation
Location: Westminster 92683
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