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Quality Management Group

Community Manager-Blythe $1000 Sign On

Blythe, CA

Quality Management Group is seeking a Community Manager for a 64 unit, Tax Credit/Rural Development property in Blythe. There will be a $1000 sign on bonus at the end of successfully completing 90 days of employment.

The Community Manager is responsible for:

  • Leading the overall administration, compliance, and maintenance of the property, while striving to maintain 100% occupancy
  • Must assume proactive behavior and measures to properly represent Quality Management Group, Inc. and build relationships in the community.

This position directs and supervises a minimum of 1-2 personnel and/or temporary resources.

RESPONSIBILITIES
Compliance

  • Ensure resident files and Yardi data are maintained in accordance with Compliance and Property Management policies and regulations.
  • Review, process and approve all resident notices pertaining to recertification.
  • Maintain property waiting list in accordance with the properties’ Tenant Selection Plan.
  • Ensure applications for housing are processed in accordance with properties’ affordable housing covenants.
  • Process annual re-certifications within established timelines.
  • Comply with all aspects of Fair Housing and Harassment Awareness training and protocols in performance of all tasks and assignments

Property Operations

  • Handle marketing and advertising for vacancies in accordance with properties’ Affirmative Fair Housing Marketing Plan.
  • Ensure that all appropriate notices are remitted to residents in a timely manner and are completed and served within the requirements set forth in the lease.
  • Visually inspect grounds, buildings and apartment units on a regular basis between annual inspections.
  • Manage office supply inventory and work closely with Resident Services to ensure maintenance supplies are purchased in a timely manner and in accordance with the approved budget.
  • Work cohesively with resident services staff to ensure vacancies turn times are met in accordance with company policy.
  • Ensure work orders are processed in Yardi within established timelines.

Financial

  • Accurately account for and balance petty cash in accordance with company policies and procedures.
  • Prepare deposits for banking and posts resident payments into Yardi within timelines established by management.
  • Prepare management required month end reports.
  • Manage account receivables and ensure past resident balance due receivables are turned over to collection agencies.
  • Keeps resident ledgers accurate and works diligently with accounting to resolve any errors.
  • Prepares annual budget

Human Resources

  • Train and be responsible for work performed by all staff members under his/her direction.
  • Perform written evaluations of employees.
  • Maintain accurate payroll records as required by the company. Review employee timecards on due date as well as commissions and/or bonus incentives; approve for payment within Payroll department deadlines

Customer Service

  • Respond to all resident complaints in a timely and professional manner.
  • Create a community of caring and excitement that is contagious for our residents and noticeable to the community at large.

Resident Programs

  • Designs, implements and manages appropriate resident programs and is responsible for their on-going success.

Community Relations

  • Manage ongoing positive relationships with all City staff and other local representatives and social service providers.

General

  • Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include travel and overnight stays at locations away from the employee’s home.
  • Note that other duties outlined in the leasing position and/or assistant manager positions may have to be done by the Community Manager based on the staffing needs and size of the community.
  • All references to compliance, affordability, rural development, tax credit, tenant selection plans, AFHM plans, etc. are for communities that have some type of affordability covenants and do not apply to market rate communities.
  • This position may require the availability to work some nights, weekends and occasional holidays based upon the needs of the community.
  • Other duties as requested.

KNOWLEDGE:

  • Knowledge of Tax Credit/ Rural Development Compliance practices including occupancy standards and program related policies and procedures

EXPERIENCE:

  • Current/Previous Project Based Section 8 experience
  • Minimum of 1 year experience in Tax Credit
  • Minimum of 3 years or more experience in a leadership/supervisory role overseeing other employees
  • Minimum of 1 year working in a position with comparable responsibilities
  • Minimum 2 years working in a customer service environment
  • Minimum of a high school education or equivalent
  • Yardi property management accounting software is preferred
  • Financial management
  • Must possess a valid Driver License and automobile insurance to operate vehicles for company business

ESSENTIAL SKILLS:

  • Excellent customer service skills and ability to be flexible, a team player and interface professionally with all levels of internal and external customers
  • The ability to hold the residents and employees accountable without being hostile
  • Clear communication both written and oral including diplomacy and discretion
  • Must have a strong work ethic and positive attitude
  • Ability to work with and understand persons of all ethnic and family backgrounds
  • Ability to build external relationships while positively promoting the organization
  • Excellent time and project management skills with the ability to organize and prioritize tasks
  • Relate to others beyond giving and receiving instructions
  • Handle high stress situations effectively
  • Exhibit strong leadership skills
  • The ability to both prioritize and delegate as needed
  • Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance
  • Thrives in a fast-paced, team-oriented, collaborative, deadline-driven work environment and ability to manage a high level of detail
  • A passion and strong understanding of our industry and our business mission
  • Authorized to work in the United States for any employer
  • Computer literacy in Outlook, Word, Excel and the internet
  • Proficient in speaking Spanish is preferred when applicable based on need of the property
  • Proficient in English language in verbal and written communications and in writing reports

Job Type: Full-time

Pay: $18.75 per hour

Please email your current resume to LindaA@QMGonline.com

Benefits provided
Dental Insurance Empl. Assistance Health Insurance Optical Insurance Paid Vacations
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