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Urban Futures Bond Administration,  Inc.

Compliance Assistant

Orange, CA

Job Description

This position reports to the Compliance Services Manager.  The Compliance Assistant serves as a central point of contact for Compliance Services staff and provides clerical and administrative support relating to affordable housing compliance.

Job Responsibilities                                     

The Compliance Assistant will be responsible for the following:

  • Provide administrative support for the Compliance Services team
  • Field incoming calls and voicemail for all Compliance Services properties
  • Maintain Compliance Services email and respond and/or forward email to appropriate staff
  • Assist with waitlist management for Compliance Services properties
  • Posting/maintaining client/project data in UFBA’s Compliance Monitoring System (CMS)
  • Assist with reports utilizing Excel and CMS
  • Prepare/send compliance notices and mailings (income certification, recertification, waitlist, etc.)
  • Track office supplies, place supply orders and restock as needed
  • Maintains privacy and confidentiality of resident and company information at all times.
  • Assist in special projects as needed

 Knowledge and Skill Requirements

  • Preferred
    • Two (2) years of experience in affordable housing, property management or administrative assistant role
  • Required
    • Experience in Microsoft Office Suite (including but not limited to Outlook, Excel, Word)
    • Ability to maintain a calm and collected demeanor in challenging situations
    • Customer service and team oriented
    • Ability to multitask and work in fast-paced environment
    • Attention to detail
    • Critical Thinking Skills and problem-solving skills

Physical Demands and Work Environment

  • May require some lifting, up to 25 pounds
  • Must be able to perform under stringent deadlines
  • Must be able to work with various work styles and personalities
  • Working conditions are typical of an office environment
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