Assistant Manager

We are seeking a assistant manager for a multi-family property located in Fontana, CA. Ideal candidate will have at least 3 years of multi-family property management experience. The Assistant Manager will oversee all matters in the operation of this apartment community and will be responsible for providing superior customer service to residents while maximizing revenue in partnership with the Community Manager.

We offer a comprehensive compensation and benefits package that includes medical, dental and vision insurance, paid time off, and more. We strive to provide a great working environment and flexibility. We are an Equal Employment Opportunity employer committed to excellence, diversity and inclusion.

Required Experience/Education

• High school diploma or GED required.
• Yardi 3-5 years of experience required.
• Demonstrated ability to manage multiple and complex operational matters on a daily basis.
• Understanding of Tenant and Fair Housing Law
• Excellent written and verbal communication, interpersonal and great attitude.
• Excellent attention to detail and organizational skills
• Service-oriented, team player with a great attitude
• Bilingual skills are a plus.
• Computer knowledge: MS Word, Excel, and Outlook
• Demonstrated ability to manage multiple and complex operational matters on a daily basis.

Responsibilities Include, But Are Not Limited to The Following:

• Ability to enthusiastically market vacant units; greets prospective residents, shows community and performs leasing duties. Maintains awareness of local market conditions and trends. Contributes ideas to Community Manager for marketing community and improving resident satisfaction.
• Answers and handles incoming phone calls from prospective new residents, current residents, vendors/suppliers, etc. Listens to resident request, concerns and comments. Maintains a positive customer relations attitude.
• Oversee day to day operations of property. Serves as back—up for all Community Manager duties.
• Process applicant paperwork, screening applicants, obtaining references, ensure all paperwork including lease and house rules receive signatures, re-certifications of current tenants, conducting move ins and move outs
• Collecting rents and security deposits; maintains accurate resident records; updates on a daily basis all rents, deposits and application fees received from residents. Issues appropriate notices when necessary (e.g. Late payments, eviction notices, returned check memos); makes bank deposits.
• Enforcing lease and house rules
• Follow policy and procedures. Complies with all Federal and local Fair Housing regulations and ordinances.
• Performs any additional duties as assigned by supervisor or as required.