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Greystar

Tax Credit Compliance Administrator

Richmond, CA

Manages support to residents and applicants by providing assistance with tax credit compliance process, service requests, accounting and rental issues, and coordinating other miscellaneous resident related functions to achieve community goals surrounding resident retention. The Tax Credit Specialist ensures the community meets the requirements of ownership, management company, loan, and regulatory agreements, as well as state and federal law. Primarily this position is responsible for the completing initial and annual certifications, audit preparations, and assisting with preparing annual reports for the LIHTC program at Westridge at Hilltop.

JOB DESCRIPTION

  • Develop a schedule for timely implementation of some aspects of the occupancy cycle, inclusive of interviewing applicants/residents, required verifications/documentation, and resident selection.
  • Performs sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.   
  • Initiate communication with the management team regarding residents who are out of compliance with LIHTC requirements. File all paperwork to support the tracking of all resident non-compliance.
  • Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team. 
  • Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community’s established policies related to concessions, specials, and other programs to boost occupancy. 
  • Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs. 
  • Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents. 
  • Ensures that the community and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities. 
  • Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew. 
  • Executes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.        
  • Ensures Compliance with income limits and maximum allowable rent that are imposed by funding sources and regulatory agreements.
  • Provides weekly update on completed and outstanding Annual Recertification's.
  • Maintain an accurate and orderly record keeping system of office records and tenant files in accordance with and TCAC and regulatory agreements, maintaining confidentiality as required.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Benefits provided

 Health Insurance

 401k Match

 401k Retirement Plan

 Dental Insurance

 Short Term Disability

 Long Term Disability

 Personal Days

 Internal Training Programs

 Optical Insurance

 Bonus Programs

 Life Insurance

 Paid Vacations

 Intern Programs

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