Sr IT Systems Engineer
Essex offers a comprehensive benefits package that reflects how much we value our associates and their families:For regular full-time associates regularly scheduled to work at least thirty (30) hours per week:• Medical, Dental, Pre-tax flex plan, Basic life insurance, Supplemental life, Short- and long-term disability, Accidental death insurance plans.For part-time and full-time associates:• Employer-matching 401(k) plan that offers financial planning and independent brokerage services.• Wellness Program, 24-hour Employee Assistance, Service awards and Paid time-off.
The Sr. IT Systems Engineer will primarily focus on providing technical support for Essex IT infrastructure engineering and operations for cloud systems as well as on-premise and cloud-based servers. Responsibilities include installation, configuration, maintenance and updating of the server-based software and hardware, OKTA and Active Directory management, MS Azure, AWS and integration with other cloud application platforms. Production, Dev, and Test Systems Server support - Support overall stability of Windows Server, VMware, Azure, and AWS functionality - Conduct daily monitoring of Server's system usage by utilizing Server Monitoring tools and software - Coordinate and roll out of required updates and patches - Participation in technology projects: Gathers requirements, designs possible solutions, presents solutions to management for refinement and approval, provides estimates as requested, configures systems according to specifications, writes and executes test plans, creates change management documentation, implements solutions during approved change management windows, validates that all objectives and requirements are met, and completes final documentation of system. - Manage O365 incl Exchange Online, OKTA Identity & Access Management, Zoom, FireEye Endpoint Management and other related security applications - Resolve common problems independently, or when needed, follow escalation procedures to seek complex problem resolution in a timely manner - Document configuring decisions, technical modifications, and operational procedures for IT support staff - Coordinate testing of software changes prior to production installation - Maintain written documentation of system architecture, technical processes, vendor contacts, and licensing details - Participate in Change Management practices, coordinate with IT team and business colleagues to ensure timely and error free application upgrades - Other duties as assigned.
- Bachelor’s degree preferred. - 7-10+ years experience as a IT Systems Engineer in an enterprise level environment that leverages IaaS technologies with AWS, Microsoft Azure, or Google Cloud - Demonstrated expertise in the following areas: - Technical leadership and mentoring - Systems design/architecture - Nutanix, HP, or Cisco UCS converged environments - VMware ESXi 5.x and greater - Windows Server 2012/2016 - Cloud IaaS platforms including Azure, AWS, or Google Cloud - DNS, DHCP, WINS, and TCP/IP - PowerShell scripting - System monitoring software - Backup software and recovery procedures - System security, MS Autopilot/Intune, Systems Center, MS O365 Admin for Exchange/Sharepoint Online - SAN and NAS storage technologies - Linux - Ability to travel to corporate offices and data centers periodically