Broadleaf Results, Inc
Assistant Portfolio Manager
Bellevue, WA
The Assistant Portfolio Manager assists the Portfolio Director in the day-to-day operation of managing single-family home rentals which includes entering monthly move-ins, move-outs, and rentals. Working with residents from move-in to move-out, Assistant Portfolio Managers will attend to residents' requests, accounts receivable.
Essential Job Duties and Responsibilities
- Assist Portfolio Manager(s) to assist managing a portfolio of single- family residential homes in accordance with company objectives and metrics
- Assist Portfolio Manager(s) in maintaining occupancy levels, ensuring positive resident relations and complying with all reporting requirements
- Provide exceptional customer service by attending to resident move-in/move-out needs and responding to requests in a professional and timely manner
- Manage all electronic lease files for residents; ensure file management quality control including document storage in proprietary database
- Responsible for all cash handling and accounts receivable management; post daily deposits
- Assist in oversight of maintenance operation
- Other duties as assigned
Education and/or Experience
- Minimum of two (2) years of administrative experience in Property Management or related field
- Must possess a valid driver's license, an insurable driving record and access to their own motor vehicle
- Availability to work a flexible schedule based on business need
- Bachelor's Degree in Business or related field, or equivalent in a related field (preferred)
Skills/Specialized Knowledge
- Customer service oriented; strong communication, organizational and interpersonal skills
- Positive, can-do attitude with a commitment to excellence and achieving goals
- Working knowledge of property management software programs (e.g. Yardi, Salesforce and Docusign) and Microsoft Office Applications
- Ability to deal effectively with diverse situations
- Can effectively work independently and as a member of various teams and committees
- Ability to multi-task
Other Requirements
- Ability to be at work on a regular and consistent basis; Overtime may be required for this position.
- Must maintain professional appearance and comply with prescribed dress code policy
- Must comply with all safety regulations, including the use of back brace, safety goggles and gloves when appropriate
- Ability to work weekends and non-traditional holiday if needed, not consistent
- Must be reachable via phone, except during approved time off
- Must provide basic hand and power tools
- Extensive travel within assigned portfolio required
Physical and Mental Demands
The office may be a busy environment. This position may have to manage a number of projects at one time and may be interrupted frequently to meet the needs and requests of internal and external customers. The environment may be busy and/or noisy and the incumbent will need excellent organizational, time, and stress management skills to complete the required tasks.
Work Environment
The office may be a busy environment. This position may have to manage a number of projects at one time and may be interrupted frequently to meet the needs and requests of internal and external customers. The environment may be busy and/or noisy and the incumbent will need excellent organizational, time, and stress management skills to complete the required tasks.