Assistant Property Manager
San Francisco, CA
GENERAL DESCRIPTION: Assists the Property Manager in the day-to-day operation of the property; assumes leadership and initiative in the absence of the Property Manager. Collaborates with site team and residents to create and strengthen a healthy community, facilitate on-site communication, and monitor property goals.
I. QUALIFICATIONS: Education: |
High school diploma required. |
Experience: |
Minimum of one year administrative, office, accounting, and/or customer service experience preferred. |
Abilities: |
• Take direction from a supervisor. |
• Meet deadlines. |
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• Ability to assume leadership and take initiative in the absence of a manager. |
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• Work in a collaborative manner as a member of a site team. • Use a computer for word processing and occupancy software. |
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• Learn and adhere to complex regulatory requirements |
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• Write legibly. |
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• Maintain resident account receivable ledgers under supervision. |
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• Work with and communicate effectively with people from diverse backgrounds. |
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• Work professionally with vendors, residents and co-workers |
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• Able to be flexible, resourceful, and take initiative. |
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• Ability to drive a car (valid driver's license) to run errands, etc. |
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• Understand and commit to the Mission and Values of Mercy Housing. |
TECHNICAL/FUNCTIONAL 1. |
Enters data in resident accounts receivable ledgers; codes invoices in a timely and accurate manner. |
2. |
Assists with resident records documentation to comply with appropriate affordable housing regulations. |
3. |
On a monthly basis, assists with collection of rent and other income, makes bank deposits, and forwards receipts to National Office. |
4. |
Assists with the leasing process from initial application to move-in. |
5. |
Responds to customer service requests and ensures timely and satisfactory completion. |
6. |
Collaborates with site team and residents to create and strengthen a healthy community, facilitate on-site communication, and monitor property goals. |
7. |
Follows and enforces all fair housing and local landlord and tenant laws and regulations. |
8. |
Performs general clerical functions for the property. |