Concierge
Atlanta, GA
The Concierge – SH organizes, coordinates, and implements various resident services and programs and acts as an information source to residents. This role also plays an integral part in the sales process by working closely with the Community Manager and Sales Consultant/s. This role does whatever is necessary to make the selling process more effective and the move in process more efficient. The Concierge – SH will assist with all aspects of sales and marketing for the community. The Concierge – SH will contribute to the success of the community sales team’s achievement of year end budgeted occupancy, revenue, and resident retention goals.
JOB DESCRIPTION
- Greets prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and
- visitors while they wait to speak with a team member.
- Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed
- service request call backs as necessary.
- Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and
- coordinates the loading dock and/or elevator schedule for move-ins and move-outs.
- Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning.
- Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries • within 24 hours.
- Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the
- community.
- Assists the community team with scheduling, planning and organizing resident activities and programs.
- Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that
- may be of interest to residents and maintains relationships and contacts with concierge vendors.
Benefits provided
Health Insurance
401k Match
401k Retirement Plan
Dental Insurance
Short Term Disability
Long Term Disability
Personal Days
Internal Training Programs
Optical Insurance
Bonus Programs
Life Insurance
Paid Vacations
Intern Programs
Jobs like this are also known as:
Activities Director / Resident Services Community Ambassador Concierge Customer Service Representative Resident Services Coordinator© 1999 - 2024 Apartment Gear, Inc. | formerly PMJobs.com