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Residential Services Manager

Bloomington, IN 47404

Rapidly expanding student housing Management Company is in search of a highly motivated, Resident Services Manager to join our team at The Avenue on College Students Apartment.

Essential Duties and Responsibilities

  • Verify, allocate, and post details of business transactions to subsidiary accounts in Entrata Property Management software.
  • Prepare daily bank deposit.
  • Reconcile and balance resident accounts.
  • Prepare accounting reports as requested.
  • Assist with timely collection of rents as well as post rents into Entrata Property Management software.
  • Create and provide delinquent rent statements to residents.
  • Troubleshoot and resolve resident ledger discrepancies.
  • Assist with evictions.
  • Assist with and coordinate information necessary to prepare Financial Statements, reports and leasing audits.
  • Provide backup support as necessary to the property’s Executive Director.
  • Works closely with property staff in implementing effective sales and marketing plans and strategies.
  • Participates in activities related to apartment rentals, move-ins, and lease renewals.
  • Other relevant duties as assigned.

Education/ Experience Requirements

  • Bachelor’s Degree
  • Basic office and bookkeeping experience.
  • Excellent customer service and organizational skills with the ability to manage multiple tasks in a fast-paced environment.
  • Experience with Entrata Property Management software- highly preferred.
  • Knowledge of Fair Housing rules and regulations
  • Proficient in Microsoft Office (Word, Excel, and Outlook)
  • Multi-family/student housing experience.


Come join our winning TEAM with excellent benefits and competitive salary. Potential benefits include medical, dental, and vision plans, group term life insurance, paid holidays, vacation, and sick leave, match 401(k) and much more.

Please note our screening requirements before applying: All applicants must provide documentation proving that they are eligible to work in the United States and provide reference and background checks.

Job Type: Full-time


  • student housing: 2 years (Preferred)
  • supervisory: 2 years (Preferred)
  • residential community operations: 2 years (Preferred)
  • resident management: 2 years (Preferred)

Work Location:

  • One location


  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off

Pay Frequency:

  • Bi weekly or Twice monthly


  • Monday to Friday
  • Other

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Work Remotely:

  • No
Benefits provided
401K Plan Bonus Program Dental Insurance Health Insurance Internal Training Life Insurance Long Term Disability Optical Insurance Paid Vacations Personal Days
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