Resident Coordinator

Edward Rose & Sons team associates consist of hardworking team players who genuinely care about delivering expedient, quality customer service to our residents. If you are a hardworking, self-motivated individual, with property management experience, we have an excellent opportunity for YOU! 

Waterfront Apartments is currently seeking a Resident Coordinator. The right candidate will be responsible for essential tasks, including several areas related to the day-to-day operations. The Resident Coordinator must be able to complete tasked in an accurate and timely manner, with the highest level of customer service.  

Essential responsibilities include, but are not limited to:  

• Handles all transfers and roommate add-ons.
• Co-Chair for all resident events including planning, preparing, executing, and attending them.
• Responsible for all lease addendums-adding/removing pets, washer & dryers, carports, storage areas, and garages.
• Responsible for maintaining accurate logs for carports, storage areas and garages.
• Resident letters, such as noise, trash violations, etc.
• First point of contact for maintenance related concerns.
• First point of contact for resident complaints.
• Takes and inputs notices to vacate from residents.
• Follow-up with maintenance work orders.
• Inputs ancillary and follow-up on installations.
• Schedules Pest Control and follow-up, including creating and keeping logs.
• Back up for Leasing as needed.

Requirements:

• Ability to effectively and professionally communicate with residents and co-workers.
• Organized self-starter with the ability to multi-task.
• Eager to work in a teamwork environment.
• Motivated to achieve and exceed sales goals on a daily basis.
• Ability to maintain a positive attitude at all times, while working in a fast paced environment.

We offer:

• Comprehensive benefits packages, including 401k plan with company match
• Generous paid time off plan
• Competitive compensation program
• Employee referral program
• Opportunities for advancement
• Discounted apartment home

We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workforce. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.