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Director of Affordable Housing Complianc

San Marcos, CA 92069

DUTIES AND RESPONSIBILITIES:

· Manages and oversees a team of Compliance Analysts located in one or more locations.

· Acts as first level escalation point for any issues that may arise.

· Travel to various sites as is necessary.

· Completes second pass review of all compliance files or assigns a Compliance Analyst to perform second pass.

· Conducts regularly scheduled spot audits to ensure that compliance files are complete and “audit-ready.”

· Provide copies of compliance files in the event of an audit.

· Works in a consultative manner to make necessary updates and/or changes to the Compliance regulations.

· Oversees daily, weekly, and monthly compliance related reports.

· Generates and distributes compliance reports; ensures all information is up-to-date.

· Responds to inquiries and requests promptly; stays current with e-mail and voicemail; ensures proper coverage for absences.

· Contributes to compliance training programs; assists in training new employees on compliance program.

· Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

· Directly supervises employees within the Compliance department.

  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

· Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS:

· One or two years of management or supervisory experience

· Two to three years related experience or equivalent.

· Commitment to excellence and high standards

· Excellent written and oral communication skills

· Strong organizational, problem-solving, and analytical skills

· Ability to manage priorities and workflow

· Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

· Acute attention to detail

· Excellent customer service skills

· Ability to deal effectively with a variety of individuals at all organizational levels.

· Ability to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups

  • Proficient in Local, State & Federal Housing programs and company procedures.

· Good judgment with the ability to make timely and sound decisions

· Ability to direct and recommend cost-effective creative solutions

· Ability to work on complex projects with general direction and minimal guidance.

· Professional appearance and demeanor

· Ability to effectively present information and respond to questions.

  • Must be competent in basic computer skills, typing, spelling, telephone techniques and basic mathematics.
  • Must have the ability to speak, read, write and understand English. Be able to comply with both the written and verbal instructions given in English.
  • Must have the specific ability to follow and give technical instructions.

The Employee will be expected to:

  • Have excellent communication skills, both oral and written; ability to read, understand and comply with written policies.
  • Have strong interpersonal and communication skills and the ability to work effectively with a wide range of residents, owner representatives and employees.
  • Speak effectively and persuasively in a variety of situations.
  • Perform basic and complex mathematical and statistical calculations.
  • Exercise a high degree of sound independent judgment and work within established guidelines with little or no direct supervision.
  • Solve problems and deal with a variety of variables in situations where little or no standardization exists.
  • Work proactively, utilizing innovative techniques and ingenuity in completing daily tasks, as well as, in responding to crisis situations.
  • Have computer competency and programs used by the company.
  • Become proficient in all Local, State & Federal Housing programs and company procedures.
  • Be competent to take over an apartment community as a Site Manager, if necessary.
  • Pass all required company and agency educational requirements and examinations.

The Employee’s responsibilities will include but are not limited to the following:

  • To complete & disseminate monthly Tax Credit Compliance reports to Properties and owners when requested.
  • Perform file, waiting list, and general office procedure inspections according to Regulatory agreement from each property.
  • Complete file reviews according to portfolio schedule.
  • Approve move-in files and recertifications for tenants in accordance with the affordable housing programs of the property.
  • Review and approve tenant occupancy, unit transfers.
  • Monitor tenant file documents to ensure compliance with program regulations.
  • Work with Property Managers in compliance issues with owners, syndicators, banks, etc.
  • Assist Supervisor with Manager’s Handbook changes.
  • Prepare Agency response letters as required by the specific agency conducting the inspection.
  • Monitor Income & Rent limits as well as utility allowance schedule for each property specific to the programs.

In some instances the employee will:

  • Be required to be bilingual in English and Spanish.
  • Be asked to assist in the management of properties or the training of new managers.
  • Perform any other tasks that may be assigned, from time to time, by Supervisor.
Benefits provided
401K Plan Dental Insurance Health Insurance Life Insurance Long Term Disability Optical Insurance Personal Days
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