Director of Affordable Housing Complianc

DUTIES AND RESPONSIBILITIES:

· Manages and oversees a team of Compliance Analysts located in one or more locations.

· Acts as first level escalation point for any issues that may arise.

· Travel to various sites as is necessary.

· Completes second pass review of all compliance files or assigns a Compliance Analyst to perform second pass.

· Conducts regularly scheduled spot audits to ensure that compliance files are complete and “audit-ready.”

· Provide copies of compliance files in the event of an audit.

· Works in a consultative manner to make necessary updates and/or changes to the Compliance regulations.

· Oversees daily, weekly, and monthly compliance related reports.

· Generates and distributes compliance reports; ensures all information is up-to-date.

· Responds to inquiries and requests promptly; stays current with e-mail and voicemail; ensures proper coverage for absences.

· Contributes to compliance training programs; assists in training new employees on compliance program.

· Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

· Directly supervises employees within the Compliance department.

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

· Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS:

· One or two years of management or supervisory experience

· Two to three years related experience or equivalent.

· Commitment to excellence and high standards

· Excellent written and oral communication skills

· Strong organizational, problem-solving, and analytical skills

· Ability to manage priorities and workflow

· Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

· Acute attention to detail

· Excellent customer service skills

· Ability to deal effectively with a variety of individuals at all organizational levels.

· Ability to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups

• Proficient in Local, State & Federal Housing programs and company procedures.

· Good judgment with the ability to make timely and sound decisions

· Ability to direct and recommend cost-effective creative solutions

· Ability to work on complex projects with general direction and minimal guidance.

· Professional appearance and demeanor

· Ability to effectively present information and respond to questions.

• Must be competent in basic computer skills, typing, spelling, telephone techniques and basic mathematics.
• Must have the ability to speak, read, write and understand English. Be able to comply with both the written and verbal instructions given in English.
• Must have the specific ability to follow and give technical instructions.

The Employee will be expected to:

• Have excellent communication skills, both oral and written; ability to read, understand and comply with written policies.
• Have strong interpersonal and communication skills and the ability to work effectively with a wide range of residents, owner representatives and employees.
• Speak effectively and persuasively in a variety of situations.
• Perform basic and complex mathematical and statistical calculations.

• Exercise a high degree of sound independent judgment and work within established guidelines with little or no direct supervision.

• Solve problems and deal with a variety of variables in situations where little or no standardization exists.

• Work proactively, utilizing innovative techniques and ingenuity in completing daily tasks, as well as, in responding to crisis situations.

• Have computer competency and programs used by the company.

• Become proficient in all Local, State & Federal Housing programs and company procedures.

• Be competent to take over an apartment community as a Site Manager, if necessary.

• Pass all required company and agency educational requirements and examinations.

The Employee’s responsibilities will include but are not limited to the following:

• To complete & disseminate monthly Tax Credit Compliance reports to Properties and owners when requested.

• Perform file, waiting list, and general office procedure inspections according to Regulatory agreement from each property.

• Complete file reviews according to portfolio schedule.

• Approve move-in files and recertifications for tenants in accordance with the affordable housing programs of the property.

• Review and approve tenant occupancy, unit transfers.

• Monitor tenant file documents to ensure compliance with program regulations.

• Work with Property Managers in compliance issues with owners, syndicators, banks, etc.

• Assist Supervisor with Manager’s Handbook changes.

• Prepare Agency response letters as required by the specific agency conducting the inspection.

• Monitor Income & Rent limits as well as utility allowance schedule for each property specific to the programs.

In some instances the employee will:

• Be required to be bilingual in English and Spanish.

• Be asked to assist in the management of properties or the training of new managers.

• Perform any other tasks that may be assigned, from time to time, by Supervisor.