On-site Property Specialist II

The Organization:  

The Fresno Housing, a national leader in developing and maintaining affordable housing communities, works to create vibrant communities, build quality affordable housing, and support the success of approximately 50,000 residents through­out Fresno.  

The Position:  

Unit count: 40 units at Viking and 44 units at Monte Vista
Cert types: 100% PBRA/layered with Tax Credits at Viking and 44 LIPH certs at Monte Vista
Manager Unit details: 3 bedroom at Viking Village

• Provides customer service to residents and the general public; responds to requests in a prompt and courteous manner; engages residents in Agency mission.
• Coordinates and/or prepares compliance review related functions including preparing annual certification packets, conducting face-to-face certification reviews, locating missing records, auditing resident files, or assist in preparing eviction notices; must achieve and maintain quality of resident files with a high level of accuracy while meeting required deadlines for submission.
• Shows vacant units to applicants and provide applicants with information about the apartment, community, amenities and other information.
• Participates in the resolution of disputes and conflicts between residents, owners, community members and neighbors; responds to questions concerning compliance with pertinent regulations; and participates in resident hearings or evictions as required.
• Collects monies for security deposits and rent; may complete walk through with applicant; coordinates resident move-in and move out processes and inspections; assist in scheduling unit turns for occupancy.
• Provides customer service to residents; answers incoming calls from the general public, and responds to inquiries regarding program information, the admissions process, application status, and rent payments; escalates matters as needed; informs tenants of obligations and responsibilities and of Federal, State and City regulations, objectives, fair housing and equal opportunity goals; performs receptionist duties for the office as needed.

Education and/or Experience:  

High School diploma or possession of a certificate of equivalent High School Achievement (GED) and the equivalent of two (2) years of  housing,  social service or general office experience in a similar agency involving a high volume of public contact.

Important Application Information:  

Final Filing Date: Friday, October 4, 2019 by 11:59 PM

To apply, candidates must submit a fully completed application and a resume through the Fresno Housing online job portal at www.fresnohousing.org/careers

EOE M/F/D/V/SO

Location: Fresno, California.

Compensation. $20.11- $24.45/hr