Resident Services Specialist/Concierge

Lease Up RSS/Concierge Portside Ventura Harbor Ventura, CA Bring your leasing and customer service skills and grow with us at E & S Ring Management! E & S Ring is a leading residential property management company with apartment communities located throughout California and Washington.

If you are an individual in search for a full-time position, possess strong customer service skills and have that “Super Star” attitude, then continue to read this ad further!   We are seeking a star quality Resident Service Specialist/Concierge to join our team at our newest 270-unit apartment community, 30 work/live spaces, 21,000 SF of retail space and Marina. This exciting opportunity is located in Ventura, CA and will be the only property of its kind, featuring a public park, promenade, shopping and dining within a walkable coastal neighborhood.

As the Resident Specialist is responsible for all phases of resident service and resident retention with emphasis on administration of the property operations, resident functions, and service requests and to provide a quality living experience for the residents. At some locations, responsible for maintaining occupancy goals by generating traffic, securing appointments and maximizing rentals.

MINIMUM EXPERIENCE/TRAINING/EDUCATION:

·         Must have a minimum of 1-year direct customer service, sales or apartment industry experience.

·         Knowledge of office systems and equipment, typing 40 wpm.

·         Computer skills required including word processing.

·         Must live locally or be willing to relocate.

·         Must be able to work weekends.

ADDITIONAL EXPERIENCE/TRAINING/EDUCATION:

·         Some college.

·         Knowledge of spreadsheets, and Yardi preferred.

·         Affordable housing experience a plus.

PHYSICAL REQUIREMENTS:

·         Must be able to climb stairs on the property.

·         Must be able to walk the property, able to walk docks including steps and steep gangways (as applicable).

·         Requires use of computers and telephones. Performs some sedentary work.

·         Requires some bending and kneeling for access to files, boxes or packages.

·         Requires lifting up to 25 pounds.

   Satisfactory hair follicle drug test and background check required. www.esring.com

This is a full-time position