Concord, CA 94518
The Community Director (CD) is responsible for the overall operations of the community including, but not limited to, leading, guiding, and motivating onsite team, team development, monitoring financial, staff, and operational performance, resident relations, community aesthetics, and managing third-party service providers. This position ensures alignment with company expectations of service standards and meeting revenue and expense targets. The CD will ensure all property staff complies with company employment and safety practices and local and federal laws and regulations. Supervises areas including the strategic, financial, and operational management of the property, optimizing net operating income through strict adherence of New Standard Equities’ policies and procedures.
Are you seeking a new challenge and opportunity? Do you always eager to become a big part of great success?
ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. ? Prepares budget and monthly reports. ? Recruits, hires, mentors and manages community staff. ? Manages the month-end accounting process. ? Ensures timely and accurate reporting of operational distribution reports. ? Develops and manages all financials and revenue goals, including a budget, in accordance with financial key metrics. ? Provides monthly analysis and explanation of variances. ? Coordinates resident move-ins/move-outs, as well as, approves and executes all leases. ? Enforces terms and conditions of the lease, including court appearances/testimonies. ? Negotiates/Manages/Facilitates service providers to ensure top quality work is performed in compliance with the contract and in a timely manner. ? Proactively resolves resident requests and issues. ? Ensures the highest level of customer experience is provided by shadowing sales, office, and maintenance team members to identify areas of opportunity. ? Adherence to all company policies and procedures. ? Manages accounts receivable to ensure timely collection of rent by following company policy for non-payment and provide monthly accounts receivable comments. ? Ensures all legal paperwork and actions are in process by working independently or with legal or accounting departments.
? Reviews and provides approvals for invoices; ensures all team approvals have been managed within their own established thresholds. ? Prepares and presents a business plan results to senior leadership. ? Directs responsibility for the assigned team – responsibilities include training, coaching, recognition, performance management and career development; including annual appraisals and development plans. Holds team meetings, including daily huddles, to foster communication and collaboration amongst the team. ? Prepares, reviews, and understands the respective market area, which includes having knowledge of competitive properties, local business conditions, and any other conditions that have an impact on the operation of the properties. ? Other duties as required.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Interested? Please express your interest by applying to this posting, or completing an online application at Http://www.newstandardequities...
New Standard Equities is an Equal Opportunity Employer