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Tenderloin Neighborhood Development Corp.

Maintenance Supervisor

San Francisco, CA

Maintenance Supervisor - 430 Turk Street & 939/951 Eddy Street

SUMMARY

The Maintenance Supervisor is responsible for hands-on supervision of daily maintenance requirements and requests, preventive maintenance and capital improvements for two TNDC buildings:  990 Polk and Folsom Dore

ESSENTIAL DUTIES

Staff Supervision:

  • Supervise staff, including assigning and reviewing work, planning, setting and maintaining standards, allocating personnel and addressing employee problems.
  • With the approval of the General Manager, discipline, terminate and promote staff, and recommend salary increases, write performance appraisals, and interpret personnel policies and practices for staff.
  • Provide orientation and training for current and newly hired staff.

Safety and Property Maintenance:

  • Respond to, and is responsible for the oversight of daily work orders, maintenance requests, capital improvement projects, and unit turnovers.
  • Plumbing:  replace faucets and sinks; repair galvanized, PVC, ABS and copper plumbing lines; troubleshoot location of leaks; apply advanced understanding of operational principals and preventive maintenance of steam and water boiler systems; apply comprehensive understanding of operational principals and preventive maintenance of building fire systems, including smoke detectors, flow valves, standpipes, fire alarm panels, etc.
  • Carpentry:  install and repair windows and doors; repair and replace drywall; repair and replace kitchen cabinets and countertops.
  • Electrical:  repair and replace switches, outlets, heaters, exhaust fans, ceiling fans, and garbage disposals; troubleshoot electrical failure; read electrical and gas meter; repair and replace defective circuit breaker.
  • Conduct work tasks safely in compliance with safety rules.
  • Inspect units annually with General Manager.
  • Conduct monthly pest control service with pest control vendor.
  • Perform and keep record of all building and fire/life safety and operational equipment preventive maintenance/scheduled building preventative maintenance.
  • Keep General Manager informed of maintenance problems.
  • Assist Facilities Manager with capital level maintenance project.
  • Develop and implement system replacement schedules.
  • Assist the Facilities Department and Human Resources with monthly safety trainings for all TNDC employees as needed.
  • Respond to building emergencies on after-hours on-call schedule.
  • Other duties as assigned.

REQUIRED SKILLS

Knowledge and Skills:

  • Ability, willingness and sensitivity to work with a diverse, low-income population.
  • Maturity, honesty, dependability, initiative and follow-through.
  • Ability to read and communicate in English sufficiently to follow directions and communicate with supervisor, coworkers and resident.
  • Ability and willingness to work tactfully under pressure; cope with stress.
  • Ability to read basic blue print drawings and electrical schematics.
  • Problem-solving ability.
  • Ability to order supplies and maintain recorded inventory.
  • Ability to maintain current and accurate records and files.

Physical Requirements:

  • Ability to perform medium to heavy work involving sitting, standing, walking, lifting up to 75 pounds and climbing ladders and stairs.
  • Ability to use a variety of hand and power tools necessary to perform mechanical, carpentry, electrical, plumbing and other building repairs and maintenance work.
  • Ability to operate a variety of equipment including mechanic tools, carpenter tools, electrical tools, plumbing tools, shovels, rakes, etc.
  • Ability to move objects, occasionally requiring exertion of considerable force.
  • Ability to differentiate shades of color in performing electrical maintenance, painting and other work.
  • Ability to coordinate eyes, hands and fingers in performing maintenance tasks.
  • Ability to drive motor vehicles, including trucks.
  • Visual acuity necessary to inspect buildings and review work orders.
  • Hearing acuity sufficient to use telephone and communicate with residents and staff.

Mathematical Ability:

  • Ability to add, subtract, multiply, and divide.

Judgment and Reasoning Ability:

  • Ability to judge situations where supervisor's involvement is needed.
  • Ability to apply common sense understanding to semi-repetitive tasks.

Language and Communication Ability:

  • Ability to comprehend and correctly use maintenance logs, work orders, time sheets, purchase orders, etc.
  • Ability to comprehend resident handbook and employee manuals.
  • Ability to communicate effectively with coworkers and staff at all levels, residents, both verbally and in writing.
  • Ability to adapt to changes in policy, methods, operations, etc. as they apply to property management operations and activities.

Environmental Adaptability:

  • Ability to work in an office environment and in and outside a variety of residential buildings.
  • Ability to work under hot and cold conditions.
  • Ability to work under conditions of moderate noise.

MINIMUM QUALIFICATIONS

  • Two consecutive years of experience in residential housing maintenance/property management.
  • Two years of hands-on experience in the building trades: plumbing, electrical, carpentry and/or painting.
  • Two years of experience supervising maintenance crews and contract vendors.
  • Knowledge of Cal OSHA safety and code requirements.
  • Knowledge of lead paint and asbestos abatement.
  • Ability to conduct safety and/or skills trainings.
  • Excellent interpersonal skills and ability to work in a team atmosphere.
  • Capacity to work with a culturally diverse, low-income population.
  • Ability to work independently and to follow instructions with minimal supervision.
  • Ability to lift 75 pounds and climb ladders.
  • Proficient in Microsoft Word and Excel.
  • Certification in high rise fire safety training.

PREFERRED QUALIFICATIONS

  • HVAC certification.
  • Valid California drivers' license and a motor vehicle report that matches TNDC's insurer's minimum guidelines.
  • Bilingual and bi-literate in English and Spanish.
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