Responsibilities

The person in this position is responsible for leasing, marketing and maintaining positive resident relations. Accountable for: securing appointments and presenting community features to maximize rentals, providing exceptional customer service to prospects and residents, and performing all administrative duties related to the on-site sales/marketing function.  This position reports to the Community Manager or Assistant Manager. 

Key responsibilities of this position include, but are not limited to the following:

• Lease apartments and sell ancillary products and services
• Provide a quality leasing experience for future residents as it relates to their interaction with the community
• Provides professional service at all times, exercising discretion as it relates to confidential resident, property and company information
• Assists residents with work order requests, ensuring quality and completion
• Compliance with company standards as defined in the Human Resources Policy Manual, Operations Playbook and applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, and EEOC

Qualifications

• High school diploma or equivalent preferred
• Two years industry experience with proven track record of high closing ratio, or related experience
• Strong sales, marketing and customer service experience
• Good organizational and time management skills
• Valid driver license and automobile insurance
• Ability to read and write English; speak English and understand spoken English
• Proficient understanding of the Microsoft suite, property management software preferred