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Revenue Management Support Specialist

San Mateo, CA 94401

Revenue Management Support Specialist

Job ID:2019-5214
Category:Revenue Management
Location:San Mateo Corp Office, San Mateo, CA
Type:Full Time


The Revenue Management Support Specialist is responsible for providing administrative support and process oversight for the Revenue Management team. This role will cover a wide range of activities, helping our teams be effective and efficient in a dynamic environment. A successful candidate will be highly organized, detail oriented and customer focused with an interest in business analysis.

Responsibilites include:

  • Support both internal and external customers by responding to general inquiries and resolving support tickets
  • Prepare routine reports related to customer segments, product segments, lease types, competitive activity, distribution channel performance, and system parameters
  • Support all administrative phases of the lease renewal process by monitoring milestones and executing deliverables across various platforms, generating reports and ensuring deadlines are met
  • Participate in cross-functional projects related to revenue initiatives, product oversight, and/or operational efficiencies
  • Document internal procedures and job aids to accommodate evolving business needs
  • Serve as lhe primary administrator for the Revenue Management System
  • Assist with analysis and ad hoc reporting as requested


  • BA/BS degree preferred
  • 1-2 years of experience in multi-family housing is preferred but not required kills:
  • Well-rounded individual that enjoys performing a wide range of tasks
  • Customer service focused  and able to function  effectively  in a fast-paced  environment
  • Results oriented with exceptional communication skills
  • Both self-motivated and team-oriented with the ability to work collaboratively across functions, departments and with various levels of the organization
  • Proficient with Excel, Word, Powerpoint and Outlook
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