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Leasing Manager

Long Beach, CA 90808

Leasing and Occupancy

  • Oversee marketing and leasing efforts to maximize the occupancy of the community
  • Prepare marketing plans and develop new strategies and programs designed to meet leasing and occupancy goals
  • Manage initial certification and annual recertifications for residents
  • Lease and give property tours
  • Greet prospects and qualify by covering all criteria (complete guest cards)
  • Record all telephone and in person visits on appropriate reports
  • Demonstrate community and apartment product knowledge to clients’ needs by communicating the features, benefits, and close the sale
  • Have prospects complete application, secure deposit in accordance with Fair Housing requirements
  • Update availability report (process applications for approvals (credit checks, rental history, etc.). 
  • Submit applications to Property Manager for final approval
  • Secure new resident’s signatures on appropriate paperwork prior to move-in
  • Orient new move-ins to the community
  • Monitor renewals and notices to vacate
  • Monitor advertising effectiveness
  • Gather information about market competition in the area and file

     

Administrative

  • Accept rental payments and give to Property Manager.
  • Type lease and complete appropriate paperwork and input information on YARDI System accurately and on a timely basis. Review with the Property Manager prior to obtaining signatures.
  • Maintain current resident files.
  • Maintain and record daily inspections for the community.
  • Distribute all company or community-issued notices.
  • Maintain accurate monthly commission records on leases and renewals for bonus purposes.
  • Assist management team with other various tasks as required.
  • Consistently implement policies of the community.

Resident Retention

  • Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.
  • Quickly complete maintenance work orders and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.
  • Ensure maintenance repairs are handled satisfactorily by contacting residents with completed work orders on a weekly basis.
  • Maintain open communication with Property Manager and Maintenance Supervisor.
  • Contribute to cleanliness and curb appeal of the community on continuing basis.
  • Attend functions and participate as host for any functions as directed by the Property Manager.

Marketing

  • Participate in outreach marketing activities on a regular basis to obtain prospective residents.
  • Advise residents of referral concessions (if permitted).
  • Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.
  • Distribute newsletters, pamphlets, flyers, etc.
  • Conduct market surveys and shop competitive communities.    

Other Duties

  • Attend and participate in professional activities, meetings, organizations, regulatory agency meetings or inspections, as needed.
  • Assist in submitting required internal and external reports.
  • Maintain files, records, rental agreements and other documents.
  • Schedule maintenance repairs, generate and file completed work orders and follow-ups, as appropriate.
  • Assist in resident move-in/move-out procedures and unit inspections.
  • Maintain a businesslike and professional appearance.
  • Be available by cell phone for emergencies.
  • Assist the Property Manager with special projects and administrative tasks.
  • Other duties as assigned.

SALARY DOE: $18 - $23 PER HOUR WITH LEASING BONUS POTENTIAL

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Benefits provided
401K Match 401K Plan Bonus Program Dental Insurance Health Insurance Internal Training Life Insurance Optical Insurance Paid Vacations Personal Days
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