Concierge - SH

Greystar

Plano, TX 75023

June 19

June 19 Full time On-site

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Job Description
The Concierge organizes, coordinates, and implements various resident services and programs and acts as an information source to residents. This role also plays an integral part in the sales process by working closely with the Community Manager and Sales Consultant/s. This position's hours will be Monday-Friday 7:30-4:30 and helping with setting up and taking down breakfast.

Concierge

Greets prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and
visitors while they wait to speak with a team member.
Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed
service request call backs as necessary.
Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and
coordinates the loading dock and/or elevator schedule for move-ins and move-outs.
Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning.
Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries
within 24 hours.
Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the
community.
Assists the community team with scheduling, planning and organizing resident activities and programs.
Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that
may be of interest to residents and maintains relationships and contacts with concierge vendors.

Education

Qualifications

Ambitious and energetic; willing to have fun; personable with the ability to build and develop relationships quickly.
Excellent communication and presentation skills. Ability to communicate and interact with many types of individuals: 1) persons who are aging, 2) resident’s family members, 3) co-workers, and 4) supervisors in a courteous and professional manner.
Strong belief in delivering superior, creative service with the ability to anticipate future resident’s needs.
Very team-oriented with the ability to put the team and resident needs first by employing a “can do” attitude.
Professional in appearance and approach.
Strong work ethic and flexible schedule; ability to carry a cell phone and be accessible at all times.
Values integrity and employs sound business judgement.
Excellent organizational and follow-up skills.

About us
Greystar® is the global leader in multifamily real estate, offering expertise in property management, investment management, and development and construction of rental housing. Established in 1993, Greystar is the largest property management operator in the world. Its dedicated team members and a commitment to hiring the very best multifamily professionals has resulted in record growth, making Greystar one of the most respected and trusted real estate companies. EOE.

Benefits provided

Health Insurance

401k Match

401k Retirement Plan

Dental Insurance

Short Term Disability

Long Term Disability

Personal Days

Internal Training Programs

Optical Insurance

Bonus Programs

Life Insurance

Paid Vacations

Intern Programs

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