Community Manager

COMMUNITY MANAGER – Sumida Gardens Apartments, Santa Barbara, CA

The Towbes Group has dedicated the last 60 years to developing and managing residential and commercial real estate throughout Santa Barbara and the Tri-county area. With more than 2,500 residential units and more on the way, our residential portfolio is growing!  We are currently looking to hire a full-time Community Manager to lead the day-to-day operations at Sumida Gardens Apartments.  We take great pride in providing a quality living experience for our residents and we invite you to apply. 

Sumida Gardens Apartments, a hidden treasure in the heart of Santa Barbara, is a unique Santa Barbara apartment community whose design allows for endless possibilities. Towering palm trees are showcased throughout the elegantly landscaped grounds, surrounded by exotic plants and flowers. These Santa Barbara apartments feature an environment where rustic design meets modern sensibility to create a charming style that embraces the local flavor.

As an applicant, prior multi-family housing and supervisory experience is a must. Sumida Gardens Apartments is smoke-free, with 200 multi-family apartments located in the expanding central coast city of Santa Barbara, CA.  

ESSENTIAL JOB FUNCTIONS

• Responsible for leading all aspects of the day-to-day sales, service, and financial operations 
• Command of all Fair Housing regulations and standards as defined in our Policies & Procedures Manual, Brand Playbook, Landlord Tenant, Local Building Codes, OSHA, and EEOC
• Demonstrate the highest level of leadership with residents, vendors, and staff
• Actively participate in establishing rates for new leases and renewals
• Prepare annual budgets, including capital improvements, and income projections in a timely and accurate manner
• Maintain complete and accurate resident files
• Ensure all maintenance requests get completed promptly, and that work is  complete to the satisfaction of the resident and Towbes Group quality standards
• Attract prospective residents by utilizing multiple marketing strategies
• Host community functions weekly, monthly, quarterly, and annually
• Participate in local city events and chamber associations
• Oversee training for consistent sales and service standards for your team
• Ensure consistency and effectiveness of policies and procedures, priority wait lists, phone techniques, application verification and notification
• Manage the eviction process and represent the owner in court as needed

REQUIREMENTS

• The ability to inspire and lead a team to achieve leasing and operational goals
• CAM or ARM preferred
• 5+ years multi-family management experience
• Comprehensive knowledge of Fair Housing Guidelines
• Experience leading teams of three or more
• Proficient in vendor relationships and management
• Excellent verbal and written communication skills
• High level of flexibility and ability to effectively manage change
• Advanced level Yardi proficiency
• Computer literacy, including Excel, Word, and PowerPoint

In addition to a competitive salary, health care benefits, 401k plan with a liberal company match, and paid vacation/sick time programs; the Community Manager will be required to live on-site in a one or two bedroom apartment. 

A clean DMV record, proof of vehicle insurance, background check and pre-employment drug test will also be required. EOE

Salary $55,000 with an apartment included in the full compensation package.