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Resident Services Manager

Bloomington, IN 47404

Pierce Education Properties, is seeking a Resident Service Manager/Bookkeeper for a class A student housing project, Smallwood Plaza located in Bloomington, Indiana.

The RSM must be proficient in all areas of rent collection and leasing, and highly skilled in executing effective resident retention plans, including positive customer relations and timely resolution of resident problems.

The candidate is responsible for accurately completing and submitting daily, weekly and month-end closing reports, as well as assisting in ensuring that the grounds, buildings and units are fully functional, safe and attractive.

This position requires someone who can demonstrate strong multitasking, communication, organizational and leadership skills. Come join our winning TEAM with excellent benefits and competitive salary and bonus plan!

Please forward resume to Tammy Primus at:


Verify, allocate, and post details of business transactions to subsidiary accounts in Entrata Property Management software; Prepare daily bank deposit; Reconcile and balance resident accounts; Prepare accounting reports as requested; Assist with timely collection of rents as well as post rents into Entrata Property Management software; Create and provide delinquent rent statements to residents; Troubleshoot and resolve resident ledger discrepancies; Assist with evictions; Assist with and coordinate information necessary to prepare Financial Statements, reports and leasing audits; Provide backup support as necessary to the property and Executive Director; Works closely with property staff in implementing effective sales and marketing plans and strategies; Participates in activities related to apartment rentals, move-ins, and lease renewals.


Bachelor Degree or Basic office and bookkeeping experience, along with excellent customer service and organizational skills with the ability to manage multiple tasks in a fast-paced environment. Experience in Student Housing a plus.

Benefits provided
401K Match Bonus Program Dental Insurance Empl. Assistance Health Insurance Internal Training Life Insurance Long Term Disability Optical Insurance Paid Vacations Personal Days Short Term Disability
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