Senior Trainer

Goldrich Kest is currently seeking a Senior Trainer to join our team!

Job Summary
Reporting to, and working under the direction of the Training and Development Manager, the Senior Trainer will administer, organize, plan, deliver and direct a wide range of technology based corporate and property management training activities to our employees at our corporate office and apartment communities throughout Northern and Southern California. This position will conduct new hire orientation and arrange for on-the-job training of new and existing employees; helping employees to learn, maintain and improve upon job skills. Requires the ability to self-direct and identify appropriate next steps when there is ambiguity.

Essential Functions
As the Senior Trainer, you will participate in the development of appropriate training programs including the preparation of job aids/materials, and conduct a variety of training programs for use by GK as it relates to both corporate and onsite property operations. The Senior Trainer will coach new and existing employees on workflows/procedures related to GK property management software systems via in person, telephone and webinar sessions. Generally the Senior Trainer works with less structured and more complex issues by providing support including residential and financial modules as they relate to onsite property operations, including but not limited to payment processing and resident screening workflow, automation and process improvement.

Requirements

• Bachelor’s Degree in relevant field or four years of equivalent combination of training and education
• 5+ years of L&D experience in Property Management, or related field preferred.
• 3+ years of facilitation, training program facilitation and organizational design work required.
• 3+ years of Instructional Design and Program Development experience required.

Goldrich Kest provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Goldrich Kest is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.