Regional Maintenance Director

Maintenance Director

The Maintenance Director plays a key role in property management and resident satisfaction as their function has a direct effect on budget control, resident retention, and owner satisfaction.

The following qualifications must be met before consideration for employment as a Maintenance Director:

• Must be able to fulfill job requirements of Lead Service Technician (a.k.a. Maintenance Supervisor) and Service Technician.
• Must have experience in multi-family property maintenance.
• Must be knowledgeable in OSHA regulations.
• Must have a valid drivers license and be able to drive
• Must be able to lift 50 lbs on a regular basis.
• Must be computer literate.

Must be willing to work evenings or weekends in the case of an emergency.

Helpful to speak Spanish in order to communicate with staff.

The Maintenance Director offices in the Newport Beach Regional office and reports directly to the Regional Vice President. The following list includes the major responsibilities of the Maintenance Director.

• Oversee maintenance for projects and repairs on all districts in the region.
• Oversee any capital improvements being completed at the request of the property Owner.
• Assist Regional Property Manager's with contract specifications and bids.
• Consult with the Regional Vice President and Regional Property Manager's on annual budgets and soliciting bids for major repairs, purchases or contracts, including the following:
  • Fire Damage
  • Exterior Painting
  • Major Pool Repairs
  • Major Pluming and Sewer Problems
  • Parking Lot Repair/Re-stripe
  • Major Roof Repair
  • Major and Minor Exterior and Carpentry Repairs
  • Major and Minor Interior Repairs and Modernization
  • Cement repair
  • Stucco Repairs
  • Landscaping
  • Re-keying locks/making keys

• Establish and implement preventative maintenance programs for each property.
• Establish and oversee vendor list and/or vendor contracts.
• Oversee on the job and formal training of on-site Maintenance Supervisors, Service Technicians, and Porters/Housekeepers, including but not limited to the following:
  • monitor work order performance and completion efficiency
  • monitor training and/or certifications required by OSHA or any other governmental agency
  • supervise formal and informal training
  • supervise timely completion of carve-out work orders
• Oversee quarterly inspections of all communities.
• Personally inspect properties on a regular basis to ensure all repair work is being done properly, safely and in a timely manner.
• Assist Regional Property Manager's in personnel decisions--hiring, firing, annual reviews, promotions, etc.
• Attend meetings and seminars as requested by the Regional Vice President.
• Keep abreast of new governmental regulations and restrictions concerning maintenance procedures and/or health, safety and environment. Train on site personnel as required regarding new issues.
• Provide leadership and/or assist leasing and management staff as necessary in emergency situations.