Job Details: Job Location: The Place at 5th and Broadway - Apartment Community - Nashville, TN, Position Type: Full Time, Salary Range: Undisclosed, Schedule: M-F - Some weekends and on-call rotation
Property Website: The Place at 5th and Broadway
Behind Every Exceptional Community Is a Team That Runs It Flawlessly
At Northwood Ravin, we’re known for creating some of the most distinctive luxury apartment communities in the Southeast. That same level of care and precision extends beyond what residents see. It’s embedded in how we operate every day.
We’re looking for an Assistant Maintenance Manager who takes pride in maintaining exceptional property standards, leading by example, and ensuring our communities operate safely, efficiently, and at their best.
The Opportunity
In this position, you will work alongside the Service Manager and Community Manager to oversee daily maintenance operations, support the service team, and maintain the overall condition of the community. From preventative maintenance and service requests to apartment turns and vendor coordination, you will play a key role in protecting the property, supporting operational efficiency, and delivering a consistently exceptional resident experience.
Key areas of focus include:
Leading and supporting the service team by delegating responsibilities, overseeing daily work, identifying training needs, and maintaining accountability for service quality and performance.
Managing preventative maintenance, troubleshooting HVAC, plumbing, electrical, carpentry, and mechanical systems, and conducting routine inspections to maintain safety, curb appeal, and property standards.
Overseeing apartment turns, make readies, model units, and common areas while coordinating service requests and maintaining accurate maintenance records in OneSite.
Coordinating third party vendors and contractors, monitoring work quality and timelines, managing maintenance inventory, and supporting invoice processing, vendor pricing, and budget controls.
Partnering with property leadership to identify capital improvement needs, equipment replacements, and special projects while recommending practical solutions that support long term property performance.
Maintaining compliance with OSHA requirements, environmental procedures, pool and amenity safety standards, and emergency preparedness protocols, including participating in the on call rotation and responding to urgent maintenance needs.
This is a role for someone who leads by example, takes ownership of challenges, and understands that a well maintained community is the foundation of an exceptional resident experience.
What You Bring to the Team
You have a high school diploma or equivalent, at least 2 to 3 years of supervisory experience, and a strong working knowledge of residential maintenance operations, including HVAC, plumbing, electrical, mechanical systems, and general repairs. You hold current HVAC/EPA and Certified Pool Operator (CPO) certifications, along with a valid driver's license, and are available to participate in on call emergency coverage. You are comfortable using maintenance management software, email, and basic Microsoft Office applications, or are willing to learn. You demonstrate sound judgment, strong organizational skills, and the ability to troubleshoot problems, prioritize competing demands, and guide a team in a fast paced property environment.
More importantly, you bring a thoughtful, detail-oriented approach, communicate clearly, and take ownership of your work. You’re dependable, collaborative, and take pride in delivering high-quality results and representing the Northwood Ravin brand with pride.
Why Northwood Ravin
We believe exceptional communities are built by exceptional people and we are intentional about supporting both.
Our team is supported through competitive compensation, personal development, housing opportunities within our communities, and an elevated benefits experience designed to promote well-being, financial stability, and life beyond work.
We offer retirement planning with company match, generous paid time off, and dedicated time to give back through volunteer initiatives.
Our commitment to you evolves over time, through expanded time off, enhanced retirement contributions, reduced benefit costs, and meaningful recognition at key milestones.
Our Culture
We’re collaborative, accountable, and committed to excellence in everything we do. There’s a shared pride in our work and a shared understanding that the details matter.
If you’re looking to be part of a team that operates with intention and high standards, we’d love to connect.
Northwood Ravin is an equal opportunity employer.Qualifications: