Lead Maintenance Technician

Job DetailsJob Location: NE Property Management - La Ventana - Lubbock, TX 79407Position Type: Full TimeSalary Range: $27.00 - $29.00 HourlyJoin NE Property Management as a Lead Maintenance Technician at La Ventana Apartments and become part of a fast-paced, dynamic team where your technical expertise, leadership skills, and commitment to excellence preserve our multi-family assets. This hands-on role is ideal for a skilled trade leader who excels at diagnosing complex repairs, mentoring field staff, and partnering with property leadership to cultivate top-tier resident satisfaction. What You'll Gain (Benefits of the Role) Facilities Leadership Authority: Executive oversight to direct property asset preservation, delegate service tasks, and manage capital maintenance improvements. Team Mentorship & Growth: Direct opportunity to train on-site service technicians, build an impactful "safety first" workplace, and lead routine staff compliance meetings. Budgetary Collaboration: Direct partnership with the Property Manager to establish inventory thresholds, regulate parts expenditures, and manage vendor relationships. Dynamic Technical Exposure: Master an extensive portfolio of advanced mechanical motors, commercial pool systems, gas appliances, and HVAC infrastructure. Impactful Brand Ownership: Full control over physical asset performance, actively protecting owner investments while directly elevating community retention. Comprehensive Benefits Package: Solid health, dental, vision, life, and supplemental insurance options (employee-paid portions may apply). Retirement Planning: Corporate 401(k) retirement plan featuring an excellent company match up to 4% of total earnings. Work-Life Balance: Generous allocated Paid Time Off (PTO) package featuring 3 weeks of PTO plus paid holidays to rest and recharge outside of active maintenance cycles.   What Success Looks Like (Qualifications)   Proven Technical Foundation: At least 3 years of direct multi-family experience as a Service Technician or Assistant Lead required (1 year as a Lead preferred). Mandatory Trade Credentials: Active EPA or HVAC License combined with a valid Certified Pool Operator (CPO) designation is required. Comprehensive Tool Mastery: Advanced proficiency across specialized power equipment, diagnostic measuring meters, electrical augers, and commercial compressors. Regulatory & Safety Literacy: Solid working knowledge of OSHA, ADA, EPA guidelines, HAZCOM protocols, and up-to-date MSDS documentation. Logical Problem Solver: Elite diagnostic abilities to analyze complex HVAC, electrical, structural, and plumbing breakdowns and launch valid solutions under pressure. Communication Excellence: Outstanding verbal, written, and active listening skills in English to accurately address repair needs and guide property personnel. Physical Agility & Stamina: Comfortable spending 70–85% of the day on your feet, climbing ladders, and safely moving loads up to 75 lbs. with appropriate aids. Foundational Education: High School diploma or equivalent required (Certified Apartment Maintenance Technician / CAMT designation is highly desired). Mobility & Schedule Readiness: Valid driver's license, auto insurance, and personal vehicle for parts pickup, with flexibility for rotating 24/7 emergency on-call shifts. Service-Oriented Posture: Professional and respectful demeanor when interacting with corporate teams, on-site personnel, residents, and local field vendors.   What the Job Looks Like (What You'll Do)   Command Ticket Workflows: Oversee the property service request pipeline, striving to personally resolve or delegate and close resident issues within 24 hours. Supervise & Quality Audit: Inspect on-site technician assignments daily, ensuring all field repairs and complex turnovers meet strict company standards. Diagnose Core Systems: Execute advanced repairs involving central HVAC, electrical panels, plumbing lines, water irrigation, boilers, and appliances daily. Manage Turnover Calendars: Coordinate with the office team to ensure all vacant apartment make-readies are completed correctly and on schedule. Enforce OSHA Safety: Lead routine safety training sessions, verify staff are wearing required PPE, and keep hazardous material storage lockers locked. Regulate Supply Pipelines: Track physical parts inventories and submit major structural repair requisitions to the Property Manager before purchasing. Govern Asset Curb Appeal: Inspect exterior property lighting, gates, fences, and pools daily to eliminate safety hazards and keep grounds litter-free. Optimize Pool Hubs: Manage chemical balances, complete specialized filter maintenance, and upkeep spa seating areas to pass compliance benchmarks. Map Infrastructure Shutdowns: Maintain absolute awareness of all property utility master cut-offs, fixture isolations, and sewer cleanout locations. Retrieve Specialized Inventory: Utilize personal transportation to acquire critical replacement components and emergency maintenance items from local supply warehouses.   QualificationsNE Property Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, NE Property Management complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. No Third-Party Inquiries Please This company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employees/owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so (i.e., payment must be required pursuant to the terms of a written agreement).