Job Summary
We are seeking a dynamic Property Manager to join the team at our successful property management company. The Property Manager is responsible for:
Overview of job description: Direct report to Senior Property Manager
- (About 80% of role) Residential property management: Lead day-to-day operations, leasing and on-site staff across our two Hayward apartment communities (103 and 133 units)
- (About 20% of role): Commercial property management: Assist in the day-to-day operations, leasing and facilities management of office/retail center with 50 office suites and 15 retail spaces
Responsibilities - Residential (80%)
- Lead, train and evaluate onsite resident managers, maintenance and leasing staff; and maintain up-to-date onsite resident manager employment agreements
- Oversee marketing of vacancies, lease-up, move-ins, move-outs and lease renewals
- Stay abreast of market conditions to recommend market rents and terms for new and renewal leases
- Keep staff up to date on latest required and recommended residential management forms; per the California Apartment Association and/or other reputable sources
- Negotiate and coordinate residential and commercial lease transactions
- Resolve resident tenant concerns and enforce lease terms and property rules
- Walk properties regularly; make sure work orders are completed on time
- Manage vendors and service contracts; recommend improvements that raise property value
- Code and process invoices in Yardi; support budgets, collections, 3-day notices and unlawful detainer actions
- Coordinate with legal counsel as required to maintain full compliance with State and local laws, including rent ordinances, subsidized housing/HACA requirements, rent increases, and so forth
- Follow all Equal Housing Opportunity guidelines, local laws, and company policies
Responsibilities - Commercial (20%)
- Assist Senior Property Manager in the maintenance and leasing of our office/retail center, including marketing of vacancies, lease-up, move-ins, move-outs and lease renewals
- Evaluate spaces being vacated for market ready needs
- Address tenant concerns and enforce lease terms and property rules
- Walk properties regularly; make sure work orders are completed on time
- Manage vendors and service contracts; recommend improvements that raise property value
- Code and process invoices in Yardi; support budgets, collections, delinquency notices, and unlawful detainer actions
Qualifications
- 2 years of supervisory experience managing property management staff
- 5 years in property management (residential required; commercial highly desirable)
- Hands-on Yardi experience (or similar, such as MRI, AppFolio, RealPage) and strong Microsoft Excel, Word and Outlook skills
- Valid California driver's license and reliable transportation
- Working knowledge of leases, landlord/tenant law and Fair Housing
- Strong customer service, communication and prioritization skills
- High school diploma required, Bachelor’s degree preferred
- Real Estate License preferred
- Deep understanding of real estate law and leasing practices
- Experience with commercial CAM reconciliations; CPM or ARM designation a plus
- Bilingual a plus
- Excellent communications skills
