Description
We Need a Leasing-Driven Assistant Manager Who Can Hit the Ground Running!
Celtic Property Management, LLC is seeking a highly motivated, experienced, and results-driven Assistant Property Manager to join our team at Palm Terrace Apartments in Chandler, Arizona.
We are looking for someone who knows the multifamily industry, understands the importance of occupancy and revenue, and is ready to make an immediate impact.
This is not an entry-level position. The ideal candidate is a confident leasing professional with strong closing skills, excellent resident relations experience, and the ability to support daily property operations with minimal supervision.
Our immediate priority is increasing occupancy, converting qualified prospects into residents, reducing vacancy loss, and maintaining a positive resident experience.
If you are competitive, organized, accountable, and know how to turn leasing opportunities into signed leases, we want to hear from you!
Key Responsibilities
Leasing, Marketing & Occupancy
- Take an active role in achieving and maintaining property occupancy goals.
- Respond promptly to leasing inquiries, schedule property tours, and consistently follow up with prospective residents.
- Demonstrate strong sales and closing techniques to convert qualified leads into approved applications and signed leases.
- Monitor leasing traffic, applications, cancellations, and move-in activity.
- Maintain accurate prospect records, guest cards, and leasing activity reports.
- Assist with competitive market surveys, rental pricing recommendations, concessions, and marketing initiatives.
- Identify opportunities to improve leasing performance and reduce vacancy loss.
- Coordinate with maintenance to ensure vacant apartments are market-ready and available for immediate leasing.
- Support resident retention efforts and lease renewal strategies.
Property Operations & Administration
- Assist the Community Manager with daily operations of a market-rate apartment community.
- Process rental applications, lease agreements, renewals, move-ins, and move-outs.
- Maintain accurate resident files, lease documentation, and property management records.
- Assist with rent collection, delinquency follow-up, payment arrangements, and resident account inquiries in accordance with company policy.
- Monitor notices to vacate, upcoming expirations, and renewal opportunities.
- Assist with property inspections, vendor coordination, and maintenance follow-up.
- Prepare accurate reports and meet established operational deadlines.
- Help ensure compliance with Fair Housing laws, Arizona landlord-tenant requirements, and company policies.
- Support the Community Manager and assume additional operational responsibilities when needed.
Resident Relations & Customer Service
- Deliver exceptional customer service to prospective and current residents.
- Resolve resident concerns professionally, promptly, and respectfully.
- Build positive relationships that support resident satisfaction, renewals, and referrals.
- Maintain a professional, welcoming, and organized leasing office.
- Represent Celtic Property Management with integrity, accountability, and professionalism.
Requirements
Required Qualifications
- Minimum 2 years of multifamily property management or leasing experience, preferably with Assistant Manager responsibilities.
- Demonstrated success in leasing apartments, closing prospects, and improving occupancy.
- Previous experience working at a market-rate apartment community.
- Strong understanding of leasing procedures, rental applications, lease renewals, and resident relations.
- Experience with rent collection, delinquency management, and property administrative functions.
- Knowledge of Fair Housing requirements and Arizona residential leasing practices.
- Strong organizational, time management, communication, and problem-solving skills.
- Ability to work independently, prioritize competing responsibilities, and meet deadlines.
- Proficiency with property management software and Microsoft Office.
- Reliable attendance, a strong work ethic, and a professional attitude.
Preferred Qualifications
- Experience with Yardi, RENTCafé, or comparable property management software.
- Previous Assistant Property Manager experience.
- Strong knowledge of market surveys, occupancy reporting, leasing conversion, and resident retention.
- Bilingual English/Spanish communication skills.
- Experience supporting properties with aggressive leasing or occupancy improvement goals.
What Success Looks Like
We are seeking someone who can step into this position and immediately contribute by:
- Increasing qualified leasing traffic and converting prospects into residents.
- Following up consistently on every leasing opportunity.
- Helping the property achieve its established occupancy targets.
- Keeping applications, move-ins, renewals, and resident files accurate and organized.
- Reducing delinquency and supporting timely rent collections.
- Working closely with the Community Manager and maintenance team to improve property performance.
- Taking ownership of responsibilities without needing constant direction.
We need a proactive problem-solver who brings solutions, not excuses, and takes pride in achieving results.
What We Offer
- Competitive compensation based on experience
- Medical, dental, and vision insurance, subject to eligibility
- Company-paid Life and AD&D insurance
- Paid Time Off and paid holidays in accordance with company policy
- Training and professional development
- Opportunities for advancement within a growing property management organization
- A collaborative, team-focused working environment
Apply Today!
If you are an experienced multifamily professional with strong leasing skills, a passion for customer service, and the drive to improve occupancy and property performance, we encourage you to apply.
We are actively interviewing and looking to fill this position as soon as possible.
Celtic Property Management, LLC is an Equal Opportunity Employer. Employment offers are contingent upon applicable pre-employment screening requirements.
