About the Role
PMI Southeast CT is hiring a full-time Short-Term Rental Assistant Property Manager to keep our vacation rental homes guest-ready. You'll own the turnover between stays — coordinating housekeeping, inspecting homes before guests arrive and after they leave, and making sure maintenance issues get fixed quickly. This is a hands-on, in-the-field role based out of our New London office, reporting to the STR Property Manager.
Responsibilities
- Coordinate housekeeping and laundry schedules around check-ins and check-outs
- Conduct pre-arrival and post-departure inspections and document property condition with photos
- Confirm every home meets PMI's standard of appearance before each guest arrives
- Restock guest supplies and manage inventory across the portfolio
- Report and track damage, missing items, and maintenance needs
- Schedule vendors and contractors, follow up on repairs, and confirm work is completed
- Respond to urgent on-site issues during guest stays
- Keep inspection, maintenance, and inventory records up to date in our software
- Support the STR Property Manager with special projects and seasonal property prep
Schedule
- Full time, approximately 40 hours per week
- Some weekend work is required — weekends are our busiest turnover days
- Flexibility during peak summer season and holidays
Qualifications
- 1 year of experience in property management, hospitality, housekeeping supervision, or maintenance coordination preferred
- Strong attention to detail — you notice what a guest would notice
- Organized and able to juggle multiple same-day turnovers
- Clear, professional communicator with vendors, housekeepers, and team members
- Comfortable with smartphones, apps, and property management software
- Able to lift up to 30 lbs, climb stairs, and be on your feet for long periods
- Valid CT driver's license, good driving record, and reliable insured vehicle
Compensation & Benefits
- $20–$24 per hour, based on experience
- Paid time off after 90 days
- 401(k) with company match
- Business mileage reimbursement
- In-house training and room to grow with our STR program
