Affordable Housing / Tax Credit Experience Required
Company: Arnold Grounds Apartment Management
Location: Dallas, Texas
Position: Bilingual Leasing Professional
Employment Type: Full-Time
Arnold Grounds Apartment Management is seeking an experienced, energetic, and customer-focused Bilingual Leasing Professional (English/Spanish) for an affordable multifamily apartment community located in Dallas, Texas.
The ideal candidate will have a strong background in leasing, resident relations, and Low-Income Housing Tax Credit (LIHTC) compliance. We are looking for a motivated professional who understands affordable housing requirements, maintains accurate leasing documentation, and provides exceptional customer service to prospective and current residents.
Conduct property tours and effectively communicate apartment features, amenities, rental rates, and leasing requirements.
Assist prospective residents with rental applications, income verification, and eligibility requirements.
Process applications in accordance with LIHTC guidelines and applicable affordable housing regulations.
Maintain accurate resident files, leasing documentation, and compliance records.
Assist with initial certifications, annual recertifications, and interim certifications as required by applicable housing programs.
Explain lease agreements, community policies, and rental obligations in both English and Spanish.
Assist with move-ins, move-outs, lease renewals, and resident retention activities.
Respond professionally to resident inquiries, concerns, and service requests.
Support rent collection efforts, delinquency follow-ups, and resident account management.
Maintain occupancy reports, waiting lists, and leasing activity records.
Ensure compliance with Fair Housing laws, company policies, and applicable affordable housing regulations.
Collaborate with the Community Manager and maintenance team to ensure smooth property operations.
Bilingual proficiency in English and Spanish required.
Minimum 2 years of multifamily leasing experience preferred.
Previous Low-Income Housing Tax Credit (LIHTC) experience required.
Strong knowledge of income qualifications, eligibility verification, and affordable housing leasing procedures.
Familiarity with Texas Department of Housing and Community Affairs (TDHCA) compliance requirements preferred.
Experience with RealPage or similar property management software preferred.
Excellent communication, organizational, and customer service skills.
Strong attention to detail with the ability to manage multiple applications and deadlines.
Proficiency in Microsoft Office, including Word, Excel, and Outlook.
Ability to work independently and collaboratively in a fast-paced environment.
Professional appearance, positive attitude, and strong work ethic.
Competitive compensation based on experience.
Medical, dental, and vision insurance options.
Paid time off and company-recognized holidays.
Opportunities for professional growth and career advancement.
Supportive management and a team-oriented work environment.
If you are a bilingual leasing professional with Tax Credit experience who enjoys helping individuals and families find quality affordable housing, we encourage you to apply!
Join Arnold Grounds Apartment Management and become part of a team dedicated to providing exceptional resident services and maintaining high standards of affordable housing operations.
Arnold Grounds Apartment Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any legally protected status.
