We are a busy, established real estate and property management company seeking an exceptional Administrative Coordinator to join our team.
This is a fast-paced, customer-focused position for someone who is organized, dependable, detail-oriented, and genuinely enjoys helping people. We are looking for a person who can take direction, think through situations, recognize when something needs immediate attention, and follow a task all the way through to completion.
This role involves frequent communication with clients, tenants, property owners, vendors, real estate agents, and other members of our team. Strong communication skills are extremely important. The ideal candidate is warm and professional on the phone, remains calm when handling difficult situations, and understands that every interaction represents our company.
Responsibilities Include:
- Answering and directing incoming calls professionally
- Assisting clients, tenants, owners, vendors, and agents
- Responding to emails, texts, and other communications
- Coordinating maintenance and property management requests
- Recognizing urgent matters and escalating them appropriately
- Scheduling and following up with vendors and clients
- Maintaining accurate records and documentation
- Entering and updating information in company systems
- Following established procedures and checklists
- Tracking outstanding items and ensuring they are completed
- Providing administrative support to management and the real estate team
- Assisting with additional office responsibilities as needed
The Person We're Looking For:
You are someone who doesn't just say, "I sent the email" or "I left a message." You follow up.
You listen carefully when someone explains a problem, determine what needs to happen next, and make sure the issue gets to the appropriate person when you cannot resolve it yourself.
You take pride in getting things right.
You are comfortable working in an environment where priorities can change throughout the day, while still keeping track of what needs to be completed.
You are friendly, confident, professional, and solution-oriented.
Qualifications:
- Strong customer-service and communication skills
- Excellent phone etiquette
- Strong organizational and time-management skills
- Attention to detail and accuracy
- Ability to multitask and prioritize
- Ability to follow written procedures and directions
- Comfortable learning new technology and software
- Dependable attendance and punctuality
- Professional attitude and appearance
- Previous administrative, customer service, real estate, or property management experience is a plus
IMPORTANT APPLICATION INSTRUCTIONS
Please DO NOT call or visit our office regarding this position.
All applications must be submitted through this job posting. Qualified candidates will be contacted directly by management regarding the next step in the interview process.
Calls or in-person inquiries regarding this position will not be accepted.
