Commercial Assistant Property Manager

Job Title:               Commercial Assistant Property Manager

Department:          TKC Management Services

Reports To:           Division Manager

Classification:        Exempt

Position Summary

The Commercial Assistant Property Manager is responsible for the operation, physical condition, and financial performance of the portfolio.   This individual will maintain a high level of professionalism and flexibility in addressing property management issues including response to and resolution of any tenant / client requests or concerns, as well as providing administrative support for business development.  

Essential Functions

• Support managers to ensure the highest-level of client satisfaction with the Property Management function and sees that contractual obligations are being met and expected benefits are realized
• At direction of managers, develop and maintain effective working relationships with client leadership teams, operational teams, landlords and tenants with the overall objective of enhancing the business relationship within the portfolio
• Support managers to establish and maintain standardization and consistency with best-in-class Property Management practices, including financial, physical maintenance, accreditation maintenance, tenant retention, and lease administration processes
• Coordinate Property Management reporting per needs of client
• Manage monthly CMMS reporting and tracking, analyze CMMS data to benchmark operations and drive improvement
• Monitor and foster vendor relationships. Maintain master contracts and ensure correct renewals and pricing.
• Perform and document scheduled inspections of facilities per client needs or direction
• Assist in management of property budgets with clients’ goals and objectives addressed, track variances and ensure smooth recovery process.
• Assist Division Manager with oversight of Asset properties. Work with asset vendors and update the CMMS on those sites.
• Support managers to ensure correct rental rates are in place, manage rent collections, ensure receivables are kept in check per lease guidelines
• Become familiar with tenant leases and budget processes so that document cost avoidance and/or savings within account can be documented

 Other Functions

• Support managers to oversee all activities which could impact the uptime operational posture of the facilities
• Professional in both dress and demeanor, maintain effective balance between in and out of office activities
• Perform other duties as assigned

Competencies 

• Proven ability to successfully lead a team
• Strong interpersonal and problem-solving skills
• Excellent verbal/written communication and presentation skills
• Proven record of providing excellent customer service

Technical Skills

• Proficiency with the on-demand work request and preventative maintenance documentation process
• CMMS experience a strong plus
• Experience with adherence to annual property budgets
• High proficiency in MS applications including Word, Excel, PowerPoint and Outlook
• Abstract and understand lease language to assist Property Manager with landlord responsibilities, defaults, etc.

Required Knowledge, Skills, & Abilities

• High School Diploma or equivalent
• 3 years of experience as processing assistant / secretarial experience with similar duties
• Valid driver’s license

Position Type / Expected Hours of Work

This is a full-time, non-exempt position with normal working hours Monday through Friday, working 40 hours per week. However, as business needs become necessary, afterhours, holidays, or weekends may be required. 

Travel

20% of this position is required to travel to the different client locations.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

This job operates mainly in a professional office environment and occasionally onsite at client locations. Must be able to work in hazardous conditions with an attention to maintaining safety standards. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this job, the employee is regularly required to talk, see, feel or hear effectively. The employee frequently is required to sit or stand for an eight-hour shift in front of a computer; walk; use hands to finger, handle or feel; and reach with hands and arms. Ability to perform required tasks associated with position including, but not limited to, kneeling, bending, squatting, standing, walking, climbing a ladder, walking stairs and the ability to pick up or carry up to 50. 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

TKC Management Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, TKC Management Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

TKC Management Services expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of TKC Management Services’ employees to perform their job duties may result in discipline up to and including discharge.