Move-In Coordinator

As the Move-In Coordinator, you will serve as the first point of contact for all future residents after the approved application. As a successful Move-In Coordinator, you will demonstrate a professional and friendly personality, with an uncompromising desire to deliver an exceptional move-in experience. 

CUSTOMER SERVICE:

Move-In Process:

• Review detailed unit status reports daily to confirm the status of units.
• Work with the Leasing Specialist to ensure all completed move-in files are ready for the move-in process and ready to schedule.
• Inspect move-in ready apartments and confirm condition, placing resident move-in gifts at that time, if available.
• Collect completed files from the Leasing Specialist, after being audited by the Sr. Leasing Specialist/Leasing Manager.
• Contact future resident(s) to confirm move-in and schedule the move-in process.
• On the move-in day, collect move-in funds, renters insurance and perform a move-in inspection.
• Obtain necessary copies of documents, keys, parking tags, and key fobs for scheduled move-in. Move-In packets should be ready and prepared before the resident’s move-in date.
• On move-in day, travel to meet the resident(s) at the assigned property to perform the move-in process.
• Identify long-standing vacant units and set up mini models.

Operations:

• Contributes to the cleanliness and maintenance of each unit by walking, inspecting, and reporting to the Service Team any areas that need to be spiffed.
• Maintain thorough knowledge of specifications and community policies.
• Communicate closely with the Resident Services team and provide the resident with a warm department handoff.
• Additional job duties and responsibilities as assigned.
  

Must Haves:

• Desire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment
• Personable, positive, team-oriented mindset
• Ability to multitask, work independently, and manage assigned requests and priorities
• High school diploma or equivalent experience
• General computer skills required
• Must pass background and drug test screening.
• Must have a valid California driver’s license & car insurance
• Must have a personal vehicle for business use

Physical Requirements:

• Frequently move/traverse, ascend/descend stairs in/around apartment homes and community.
• Constantly positions self to bend, stoop, reach, and lift.
• Occasionally lift/move/carry up to 25 lbs. with/without assistance.
• Frequently lift/move/carry 10 lbs.
• Ability to remain in a stationary position for extended periods of time.
• Ability to travel to assigned properties with a personal vehicle daily.
• Regular and physical attendance is required.

Salary Range:  $18.00-$20.00 per hour. 

For consideration submit your resume to:  leasers2023@gmail.com