General Maintenance Supervisor
San Francisco, CA
Our associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, 401k employer match, excellence rewards, wellness programs and much more. With our Sunday property operations office closures and over 15 PTO days, work/life balance is a priority! Additionally most positions are eligible for a housing discount of 20% or more if you live onsite.
Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.
Essex requires that all successful applicants must be fully vaccinated against COVID-19 as a condition of employment and provide proof of vaccination prior to commencement of employment. Essex is an equal opportunity employer and will consider requests for exemption from this policy as a reasonable accommodation consistent with federal, state, and local law. All offers of employment are contingent upon complying with Essex’s vaccination policy.
The General Maintenance Supervisor is accountable for: operating the property budget with the primary objective of increasing the Net Operating Income (NOI), maintaining the physical asset, providing a quality living environment for residents, and establishing a positive and productive working relationship with the staff. This general maintenance supervisor reports to the Community Manager or Sr Community Manager.
Position is reserved for assets with 500+ units or multi-site management with combined units totaling 500+. The person in this position is responsible for all maintenance aspects of the community’s operations and objectives and is not required to be “on-call” for after-hours emergencies.
Key responsibilities of this position include, but are not limited to the following:
Oversees the day-to-day maintenance operations of the community, including but not limited to: work orders, unit turns, curb appeal, vendor and inventory management, and preventative maintenance
Maintains cost per turn within budget & ensures make ready days are 7 days or less or as defined by Regional Manager (for renovation purposes.)
Manages expenses closely and within budget, communicates any overages in advance, actively pursues expense savings
Manages and/or facilitates capital and renovation projects, collaborating with corporate departments
Effectively manages personnel throughout their employment lifecycle, i.e., selection through separation. This includes candidate selection, career planning and development, accountability and performance management, and recognition.
Maintains the highest level of customer service for prospects, residents, vendors, and corporate departments
Compliance with company standards as defined in the Human Resources Policy Manual, Operations Playbook and applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, and EEOC
High school diploma or equivalent, college and/or trade school preferred
Relevant certification (e.g., HVAC, CPO) strongly preferred
Two to five years property management experience preferred or related management experience
Proven ability to supervise staff of two or more associates
Proficient knowledge of electrical, plumbing, and appliance repair with hands on experience
Knowledge of environmental/industrial hazards (i.e., asbestos, lead, mold, radon) as they apply to residential housing
Proven organizational and time management skills
Valid driver license and automobile insurance
Ability to read and write English; speak English and understand spoken English
Competent understanding of the Microsoft suite, property management software preferred
May be exposed to constant activity that requires intermittent standing, bending, crouching, pushing/pulling, lifting/moving/carrying (light to heavy weight material/appliances/ equipment), climbing ladders/stairs, and walking on rooftops
Requires manual dexterity sufficient to operate small-motorized equipment (i.e., repetitive hand/wrist, gripping and elbow motion)
Must have normal range of hearing, vision, color discrimination and depth perception for proper operation of machines and equipment
Ability to utilize a personal smart device for apps related to property operations and communication
Requires the use of appropriate safety equipment (e.g., back belts, goggles, masks, gloves, etc.)
ATTENDANCE Position requires ability to work any of the 7 days of the week, 52 weeks of the year. It is critical that individuals possess the ability to work their scheduled hours plus any other hours necessary to complete the job and must attend training classes as scheduled. Work schedules and location assignments are subject to change. Ensure compliance with time management policies including meal and rest periods.