Top Apply Now

AvalonBay Communities, Inc.

Customer Service Representative

Virginia Beach, VA

Customer Service Representative
Position Type: Full Time
State: Virginia City: Virginia Beach
Zip Code: 23452
Brand: Corporate

Overview


AvalonBay is proud to be named one of Glassdoor's Best Places to Work in 2019.

Come be part of an award-winning company! AvalonBay, an S&P 500 company, is in the business of developing, managing luxury apartments in the multi-family housing industry. We are looking for enthusiastic, customer-service focused individuals to be a part of our award-winning team. So if you're looking for a rewarding career opportunity with the top property management organization in the country, we'd like to hear from you! We are looking for the right candidate to join our Customer Care Team in Virginia Beach, VA.


The Role


The Customer Service Representative is responsible for all day-to-day tasks related to customer account administration within an inbound call center environment. This includes, but is not limited to, detailed account research, rent collection, delinquency reconciliation, invoice processing, and security deposit processing. Associates are also responsible for resolving customer inquiries and issues. We are currently looking for associates to work four weekdays from 11:15am to 8:30pm and Saturdays from 12:00pm to 5:00pm. Pay commensurate with experience.


You Have...


  • 1-3 years of customer service experience
  • call center experience (preferred)
  • strong communication and organizational skills
  • experience with data entry and excel required
  • experience with accounting systems (preferred)
  • the ability to multitask 
  • Previous remote work experience preferred
  • a high school diploma or equivalency (GED)

Additional Info


AvalonBay requires all associates to be fully vaccinated against COVID-19 as a condition of employment unless a request for exemption as a reasonable accommodation has been approved.

AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

AvalonBay is an Equal Opportunity Employer.

Job ID 26835
Jobs like this are also known as:
Activities Director / Resident Services Community Ambassador Concierge Customer Service Representative Resident Services Coordinator
© 1999 - 2021 Apartment Gear, Inc. | formerly PMJobs.com 
Top