Santa Clara, CA
At Essex, we provide outstanding communities in which to live, work and invest. Our associates are offered competitive salaries, experience career growth, and receive comprehensive benefit packages such as medical, dental, vision, 401k employer match, excellence rewards, wellness programs and more. Essex is committed to engaging, enabling, and empowering associates to thrive. We invite you to experience this exciting employee journey with us!
The Porter is responsible for maintaining the grounds, curb appeal, clubhouse, amenities, and other common areas at one or more properties in order to assist preserving the asset and to provide a quality living environment for the residents. This position reports to the Maintenance Supervisor and or Community Manager.
Key responsibilities of the Porter include, but are not limited to the following:
- Performs daily property walks of tour route, pending move-in units and target units ensuring all areas are considered market ready
- Completes basic maintenance tasks including turnover cleaning, light landscaping, and painting with minimal supervision consistent with Company policy and direction from the Maintenance Supervisor, Community Manager and or CMS
- Assists with administration of maintenance functions, e.g., tracking of inventory, maintaining updated records in relation to Pool Log, etc.
- Maintains the highest level of customer service for prospects, residents, vendors, and corporate departments
- Compliance with company standards as defined in the Human Resources Policy Manual, Operations Playbook and applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, and EEOC
- High school diploma or equivalent, preferred
- Some custodial or general maintenance experience preferred
- Ability to read and write English; speak English and understand spoken English
- General understanding of the Microsoft suite, property management software preferred