Leasing Manager

Position is for a full-time COS II to work out of EAH Corporate in Honolulu, HI. Qualified candidates will have two years experience in property management and/or a housing regulatory agency. COS (Certified Occupancy Specialist) or CPO (Certified Profession of Occupancy) and/or TCS(Tax Credit Specialist; SCS – Site Compliance Specialist or SHCM – Specialist in Housing Credit Management, STAR Rural Development 515 (Spectrum Training Award Recipient) and/or any related designation certification preferred. Salary commensurate to experience.

COMPANY OVERVIEW

EAH Housing has been developing, managing and promoting affordable housing since 1968. We are one of the largest and most respected nonprofit housing development and management organizations in the western United States. With a staff of over 450, EAH develops multi-family housing, manages over 100 properties in California and Hawaii, and plays a leadership role in local, regional and national housing advocacy efforts.

At EAH, we put our core values into action on a daily basis. We recognize that training is a critical investment in the success of our employees and in the continued excellence of EAH. Please visit our website to learn more about our culture and read employee comments to learn more about what it would be like to work at EAH.

For immediate consideration, please apply to requisition CERTI01825 on our website at www.eahhousing.org/careers

POSIITON OVERVIEW

Responsible for assisting Resident Managers through hands-on processing of applications and recertfications for both new lease-up and stabilized sites. Utilizes knowledge of local, state and federal laws and regulations relevant to affordable multi-family housing development, Low Income Housing Tax Credits, Rural Development and HUD programs. Under the direction of the Property Supervisor, may assist in the absence of a Resident Manager in the operation of a property in accordance with EAH Administrative guidelines to ensure effective fiscal, physical and social soundness. Understands and supports EAH’s mission and core values.

RESPONSIBILITIES

• Verifies incomes and complies with HUD, LIHTC, RD, CDBG, SPECTRUM or other regulations regarding income certifications and other documentation/correspondence.
• Maintains and monitors a viable Wait List of qualified perspective residents, minimizing vacancy loss; sendsproper notices to add and/or remove applicants as necessary.
• Conducts phone and on-site interviews for potential applicants/residents; shows unit(s) if available.
• Schedules applicant appointments; conducts initial and follow-up interviews as necessary and approves allmove-in files prior to manager approval.
• Mails recertification letters to residents 90 to120 days prior to the anniversary date of move-in (depending onagency requirements); sets up appointments with residents to sign necessary forms.
• Sends reminder notices to residents who fail to make prompt appointment responses for the recertification process.
• Reviews recertification schedule in Yardi on a monthly basis for timeliness.
• Ensures NAU (Next Available Unit) procedures are adhered to.
• Assists the Resident Manager and helps train new Resident Manager’s and on-site staff with the completion ofannual and interim re-certifications in a timely manner.
• Actively participates in EAH’s Injury and Illness Prevention Plan.
• Regular and predictable attendance.
• Other duties as assigned.

ESSENTIAL FLOATING MANAGER DUTIES AND RESPONSIBILITIES (when/where no Manager is present)

Assumes responsibilities of Resident Manager in the Resident Manager’s absence, under the direction of theProperty Supervisor. Responsibilities include but are not limited to the following:

• Maintains regular office hours and assumes primary responsibility for tenant-management relations.
• Collects rents, makes electronic bank deposits.
• Enters all relevant transactions into the computer as described in the REM Policies and Procedures manual.
• Verifies incomes and complies with HUD, LIHTC or other regulations regarding income certifications and other documentation/correspondence. Completes annual and interim re-certifications in a timely manner.
• Regularly processes all invoices through Pay Scan.
• Prepares and processes leases, security deposit agreements, inspections and other forms for incomingresidents. Conducts inspections for outgoing residents and prepares final closing statements. Processesevictions with assistance from the Property Supervisor.
• Walks the grounds daily, making sure that everything on the property is clean and in good order. Monitors work orders.
• Ensures purchase of supplies do not exceed $500 without prior Property Supervisor approval.
• May perform some or all of the essential responsibilities of the Leasing Agent, to include greeting prospectiveresidents, showing model units, logging all rental traffic to include guest cards and phone calls and completingall follow-up of all rental inquires per EAH Policies and Procedures.
• May conduct market surveys of competition, including occupancy rates, amenities, prices, specials, traffic, etc.,and use the information to develop marketing strategies.
• May conduct annual unit inspections. Assists in scheduling vacant units for rental and occupancy.
• Maintains a viable waiting list, markets units and screens applicants for vacancies according to appropriate guidelines.

QUALIFICATIONS

Two years experience in property management and/or a housing regulatory agency. COS (Certified Occupancy Specialist) or CPO (Certified Profession of Occupancy) and/or TCS(Tax Credit Specialist; SCS – Site Compliance Specialist or SHCM – Specialist in Housing Credit Management, STAR Rural Development 515 (Spectrum Training Award Recipient) and/or any related designation certification preferred.

ADDITIONAL QUALIFICATIONS

Must have ready access to reliable vehicle and maintain own auto insurance with EAH minimum requirements. Hawaii Real Estate Salesperson license desirable.

CRIMINAL BACKGROUND CHECK REQUIREMENTS

EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have received such an offer, you will be required to submit and pass our criminal background requirements. Please be advised that certain roles may also require fingerprinting due to legal requirements.  If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening.  Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH.                                 

BENEFITS

We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with company match. We also offer a generous vacation accrual, holiday schedule and work schedule flexibility.

EAH Housing is an AA/EEO/Veterans/Disabled Employer.  CA BRE #00853495 | HI RB-16985