Regional Property Manager

Position Summary:  Under the direction of the Director of Property Management and Assistant Director of Property Management, the Regional Property Manager is responsible for supervising the daily operations of a portfolio of communities owned or operated by Burbank Housing Development Corporation and/or any independent third-party contracts.  The Regional Property Manager interprets and implements management procedures based on the approved Management Plan for each community and relevant governmental regulations.  The Regional Manager provides comprehensive supervision of on-site staff.  The following reflects Burbank Housing’s definition of essential functions for this job but does not restrict the tasks that may be assigned.

PHYSICAL SITE MANAGEMENT The primary duty of the Regional Manager is to ensure that each property in his or her portfolio is operating to the best of its ability.  Vacant units are to be filled in a timely fashion.  Any chronic vacancy issues will be dealt with aggressively using all approved marketing strategies.  Comprehensive site visits will be conducted monthly to ensure that the residential management and maintenance staff are following established company policies and procedures.  Tenant issues shall be resolved with the assistance of the Resident Manager and, if needed, by main office staff.  Capital improvements will be coordinated with the Director of Property Management and Capital Improvement Manager.  The Regional Manager must remain aware of reserve balances and restrictions in order to make informed decisions regarding the physical needs of each site.

FINANCIAL & ACCOUNTING The Regional Manager will review each property’s financial statement and address any items that are beyond budget guidelines. The Regional Manager reviews projected rent increases with the Director prior to implementation and reviews and approve accounts payable and portfolio payroll to ensure that expenditures are within specified budgetary guidelines.  The Regional Manager prepares and submits Annual Budgets to appropriate agencies within specified time frames and must read and interpret audit reports and respond to outside agencies when requested.

COMPLIANCE & REPORTING The Regional Manager must be familiar with each property’s regulatory agreements, commitment letters, proformas, etc. The Regional Manager works with the Compliance Manager to supply requested information required for the preparation of regular, periodic reports. The Regional Manager must conduct business in accordance with Federal Fair Housing Law.

PERSONNEL The Regional Manager will maintain a professional and supervisory relationship with on-site, residential management staff.  In conjunction with the Human Resources Department, The Regional Manager shall hire, train, supervise, coach, mentor, conduct performance evaluations, and, where indicated, terminate the employment of those directly supervised in accordance with company policies.  Diligence must be exercised in ensuring that site-staff are adequately trained and are fulfilling job duties.

Education and/or Experience: The nature of this position requires the candidate to possess thorough and comprehensive knowledge of subsidized property management.  In addition to being an effective manager, the ideal candidate should possess global thinking skills and remain sensitive to the needs of the people we serve.  A minimum of four years of work experience in property management and/or a bachelor’s degree in Business Management, Real Estate, or a related field is required.  The successful candidate will have had hands-on experience in affordable housing management.  A combination of work experience and college work may be acceptable.

Management Skills: This is a highly responsible position demanding effective management techniques for diverse situations.  The Regional Property Manager must be cooperative, detailed oriented, have excellent follow-through skills, and must be capable of managing multiple tasks.  The successful candidate will have a minimum of two years of direct supervisory experience including training, coaching, mentoring, guiding, directing, and disciplining of multiple subordinate employees.

Job Knowledge/Skills:

1. Commitment & enthusiasm towards achieving Burbank Housing’s Mission and Vision Statements.
2. Ability to work cooperatively and effectively with a diverse group of people.
3. Strong oral and written communication skills.
4. Strong time management skills and ability to prioritize and multi-task.
5. Possession of a valid California Driver’s License, a satisfactory driving record, reliable personal transportation and verified automobile insurance per requirements of the State of California.
6. Competency with customary business software and systems.
7. Experience with Yardi Voyager or the ability to quickly attain familiarity and working knowledge.

Qualifications Requirements: The requirements listed above are representative of the knowledge, skills, and/or ability required.  Reasonable accommodations may be made (except experience levels) to enable individuals with disabilities to perform essential job functions.

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