US Assistant Community Mgr

Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.

JOB DESCRIPTION

Completes  the  daily  transactions  and  tasks  related  to  the  financial  operation  of  the  community  by  collecting  and posting  rent,  fees,  and  other  payments,  preparing  daily  bank  deposits  and  reconciling  bank  accounts,  preparing financial  reports, and processing  invoices  and  payables. 2. Operates  the  property  management  software  (Yardi/OneSite)  and  completes  transactions  by  entering  all  required fields  correctly  and by  completing updates  and back-ups  to  ensure the integrity  of  the system. 3. Reviews  resident  files  and  accounting  records  to  determine  unpaid  and/or  late  fees  owed,  communicates  with residents  regarding  outstanding  balances,  implements  procedures  for  collecting  on  delinquencies,  and  enforces  the lease  to  maximize revenue. 4. Reviews  and  submits  invoices  from  vendors,  contractors,  and  service  providers  for  payment  by  reconciling  work performed  or  products  purchased,  obtaining  community  manager  approval,  coding  charges  to  appropriate  Chart  of Account  codes,  and  managing  communication  between  the  vendor/contractor,  accounting,  and  the  client/owner  as needed. 5. Follows  the  Company’s  established  procedures  related to  evictions  by  following  proper notice  requirements,  evicting residents,  and representing  the community  as  required  in court hearings  and  eviction  proceedings. 6. Processes  resident  move-outs  by  reviewing  lease  terms  and  notice  requirements,  applying  appropriate  deposit  and lease  cancellation  fees,  if  applicable,  and  processing  the  disposition  in  accordance  with  established  procedures  and legal  requirements. 7. Promotes  resident  satisfaction  and  retention  by  responding  to  complaints,  questions,  and  requests  in  a  timely manner, and  taking  appropriate  action to resolve  and  address  service issues. 8. Acts  as  the  on-site  supervisor  in  the  absence  of  the  community  manager  by  organizing  and  delegating  daily  work, coordinating  maintenance  and  make-ready  tasks  with  the  maintenance  supervisor,  and  managing  the  operation  of the  community  in compliance  with  Company  policies,  procedures,  and  business  practices.