Leasing Consultant

Are you seeking a work environment where you can be empowered? Do you like the idea of working for a company where people matter most? We are committed to attracting and retaining the best in the industry and creating an employer-of-choice environment.

Responsibilities

Market and lease apartments in accordance with policies and procedures outlined by management. Responsible for providing resident services in a professional and courteous manner.

• Maintain an excellent customer service relationship by adhering to Company Standards
• Adhere to Company Policies and Procedures
• Greet prospective residents. Show model, market ready units and common areas
• Lease apartments and sell the products and services of the property to prospects
• Assist prospective residents with completion of online application
• Respond to internet leads, answer prospect calls and conduct property tours following the guidelines outlined in the mystery shop forms as well as training materials
• Work to optimize occupancy while maximizing leased rent
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages
• Maintain thorough product knowledge of the property and competition
• Assist with market surveys as needed
• Collect deposit and/or fees associated with move-in
• Accurately prepare and have a thorough knowledge of all lease-related paperwork
• Maintain accurate prospect traffic and leasing data, and assist with other computer data entry as necessary
• Inspect units on a quarterly basis as well as prior to move-in
• Assist with planning and hosting of resident events
• Audit all lease and renewal files for key controls and bonus submission to the Community Manager
• Assist residents with the move-out process
• Assist in the performance of turn process
• Write up and file service requests from residents upon receipt
• Contribute to the general upkeep and cleaning of office, common areas and model
• Perform various administrative tasks as needed

Qualifications

• High school diploma or equivalent preferred
• Ability to read and write English fluently
• Ability to perform basic to intermediate math
• Computer literacy required