On Site Resident Manager
San Bernardino, CA
4 positions available, in Colton, San Bernardino, Barstow, and Mentone. Apply online at https://www.governmentjobs.com
Position Summary
Under the direction of the Property Manager, performs a variety of on-site services for the Housing Authority's Affordable Housing units including, but not limited to, rent collection, coordination of resident activities, cleaning up laundry and trash bin area; walks property regularly to monitor overall appearance and reports issues to Property Manager as needed.
Part-time position would live on-site in available rent free unit and work approximately 19 hours/week, Monday - Friday.
Key Duties/Responsibilities
1.Provides office support at on-site management office by collecting rents at assigned site. Processes and deposits rent as assigned. Greets the residents and general public in a courteous and professional manner. Available to residents during normal office business hours.
2.Monitors conduct of tenants to ensure compliance with house rules, regulations, and lease; enforcement of apartment rules, maintain written records, and report occupancy violations, disturbances and other infractions by tenants and guests. Works with supervisor to ensure timeline recertification requirements (if applicable).
3.Serves Housing Authority notices and communications to tenants when necessary. Participates in Housing Authority sponsored community meetings.
4.Coordinates with residents in their assigned area to initiate maintenance requests or provide maintenance to minor problems (if applicable), ensures security lighting is in good condition.
5.Monitors performance of outside vendors and informs supervisor of any issues or concerns.
6.Develops and maintains good resident relations and encourages residents to work together with the Housing Authority to improve the quality of life in their neighborhood. Adheres to Customer Service Policy.
7.Picks up trash around the complexes, cleans up dumpster areas and laundry rooms, cleans up graffiti and hauls trash away. Reports to the Management office any large trash objects needing removal, and any liability related issues (such as trip hazards, sharp objects etc.) around the property or concerning residents and their guests.
8.Assists in preparation and showing of vacant units as requested, including clean-up, light maintenance work and external yard work.
9.Coordinates with Management office on a daily basis to keep the Housing Authority apprised of any concerns or problems at the complex.
10.Shows apartments to prospective residents; assists with move-in orientation including move-in and move-out or other inspections as needed. Maintains awareness of an adequate number of market ready apartments, effectively monitor delinquencies and implement marketing plans as requested.
11.Performs other related projects as assigned by the Property Manager.
Minimum Qualifications
High School Diploma or equivalent with previous experience within a Property Management office preferred. Handyman skill set training may be preferred depending on property with at least one year performing similar residential building maintenance or general labor type work. Must be willing to live on-site at property.
Supplemental Information
ENVIRONMENT:
Indoor and outdoor environment.
Constant interruptions
PHYSICAL DEMANDS:
Hearing and speaking to exchange information.
Walking and standing for extended periods of time.
Seeing to read a variety of materials and equipment
Dexterity of hands and fingers to operate a computer keyboard.
Lifting light objects up to 15 lbs.
Bending at the waist, kneeling, crawling or crouching.
Reaching overhead, above the shoulders and horizontally.
Equal Opportunity Employer